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Thread: Not getting any Alerts

  1. #1
    richpc Guest

    Default Not getting any Alerts

    Should I be getting "alerts" when the vault information is transmitted across the Internet?
    To explore the Internet protection functionality, I populated the "vault" with some sample information.
    This included 2 e-mail accounts.
    Then to test the effectiveness of "identity protection" I sent an e-mail from one account to the other.
    Theoretically, should this not have generated two alerts? if so I must have something set up and probably has no alerts were generated.






    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Not getting any Alerts

    Hi!are you using non standard POP3 accounts using encrypted communications (e.g. gmail)?IDprotection cannot break-in into secured connections like SSL (the same applies to web pages).Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    richpc Guest

    Default Re: Not getting any Alerts

    Dear Fax,
    Yes...outgoing email is via SMTP, incoming is POP, SSL encryptions is off.
    So I guess that is why my test did not generate "alerts"?
    Is there another way to test Idenity Protection?If I wanted to preserve my anonymity while surfing the web, are there other things I should be doing?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Not getting any Alerts

    Hi!if it you use standard smtp ports as well as no encryption than it should work. Better to contact directly ZA technical support and troubleshoot with them the issue.Here: www.zonealarm.com/tsform Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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