Users, When posting on this forum, PLEASE mention your Operating System, Version of Zone Alarm, (Free, Pro, Security Suite, Anti-Spyware, Anti-Virus), the "EXACT" Error messges or codes you are receiving, if you are using any type of "Web Download Accelerators", Cisco VPN Client, if you areusing the ICS (Internet Connection Sharing) feature, on a Router, any type of info in reference to the problem or problems you are having with Zone Alarm, to make it easier to pinpoint the exact problem with your computer. Users here are ALL VOLUNTEERS, no one works for Zone Alarm, therefore leave your negative remarks and foul language out of your postings. PLEASE give others the opportunity to help you. Also, if someone helps you with a fix, please let them know whether it worked for you, or didn't. If they know that it worked, that will help others along the way. Thank you for your time and have a great day!Forum Moderator