Courtesy : Guus abc from Nucia Dutch Antispyware Forum,the Gurus here, and Tech Support, and others.<HR>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt">To remove ZoneAlarm completely from your computer in case normal uninstall can t be run or doesn t run properly, do the following:<xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" ><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">* Right click the ZoneAlarm systray icon and click <B style="mso-bidi-font-weight: normal">Restore ZoneAlarm Control Center[/B].<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">Go to <B style="mso-bidi-font-weight: normal">Overview &gt; Preferences [/B]and uncheck <B style="mso-bidi-font-weight: normal">Load ZoneAlarm at startup[/B].<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">Close Control Center, right click the icon again and then click <B style="mso-bidi-font-weight: normal">Shutdown ZoneAlarm[/B].<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">Note: If you're unable to carry out this step because the icon is missing, you can skip it and proceed with the next steps, but in this case <I style="mso-bidi-font-style: normal">do them all in safe mode!<o></o>[/I]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">*REBOOT<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">* Go to <B style="mso-bidi-font-weight: normal">Start &gt; Programs &gt; ZoneLabs [/B]and click <B style="mso-bidi-font-weight: normal">Uninstall[/B], or uninstall ZA using <B style="mso-bidi-font-weight: normal">Control Panel &gt; Software &gt; Add/Remove Programs[/B]. <P class=MsoNormal style="MARGIN: 0in 0in 0pt">If a security check appears, click <B style="mso-bidi-font-weight: normal">Yes[/B] and continue the uninstall procedure.<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">*REBOOT<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">* Make sure hidden files and folders are shown. To do so open Windows Explorer. Depending on your OS click <B style="mso-bidi-font-weight: normal">Tools [/B]or<B style="mso-bidi-font-weight: normal"> View [/B]and then<B style="mso-bidi-font-weight: normal"> Folder Options &gt; View[/B]. <P class=MsoNormal style="MARGIN: 0in 0in 0pt">Choose <B style="mso-bidi-font-weight: normal">Show hidden files and folders[/B], uncheck <B style="mso-bidi-font-weight: normal">Hide protected operating system files[/B] (Windows 2000/XP/2003 only) and click <B style="mso-bidi-font-weight: normal">OK[/B].<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">* Next go to <B style="mso-bidi-font-weight: normal">Start &gt; Search &gt; Files and Folders[/B]. Make sure the location box is set to search your <B style="mso-bidi-font-weight: normal">Local Hard Drive [/B](usually <B style="mso-bidi-font-weight: normal">C:\ [/B]) or<B style="mso-bidi-font-weight: normal"> All Local Drives[/B]. Also make <P class=MsoNormal style="MARGIN: 0in 0in 0pt">sure the <B style="mso-bidi-font-weight: normal">Advanced Search Options [/B]are set to search subfolders and hidden files. Now copy the entire line below, paste it into the searchbox and click <B style="mso-bidi-font-weight: normal">Search Now[/B].<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoBodyText style="MARGIN: 0in 0in 0pt">Zonelabs; "zone labs"; "Internet logs"; vsconfig.xml; vsdata.dll; vsdata95.vxd; vsdatant.sys; vsmon.*; vsmonapi.dll; vsnetutils.dll;vspubapi.dll; zaplus.*; zapro.*; zllictbl.dat; zlparser.dll; zonealarm.exe; zoneband.dll; vsutil.dll; zlclient.*<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal"><o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt">A list of files and folders belonging to ZoneAlarm will appear in the Search Results pane.<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">Note: if you re using McAfee software be sure to check the vsutil.dll if found: right click the file and choose Properties.Verify it belongs to ZoneLabs.<P class=MsoNormal style="MARGIN: 0in 0in 0pt">If it does not do not remove it. Now proceed by deleting <B style="mso-bidi-font-weight: normal">all[/B] ZoneLabs files and folders that were found.<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">* Empty the Recycle Bin.<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">* Now remove all ZoneLabs keys that may be left in the Windows registry. To do this copy the lines below and paste them into Notepad. <P class=MsoNormal style="MARGIN: 0in 0in 0pt">Save the file as <B style="mso-bidi-font-weight: normal">zabegone.reg[/B], double click it and allow for the registry changes to be made.<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o> <HR></o>

<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal">REGEDIT4<o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal"><o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal">[-HKEY_CLASSES_ROOT\ZAMailSafe]<o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal"><o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal">[-HKEY_CURRENT_USER\Software\Zone Labs]<o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal"><o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal">[-HKEY_LOCAL_MACHINE\Software\Zone Labs]<o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal"><o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal">[-HKEY_USERS\.DEFAULT\Software\Zone Labs]<o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal"><o> <HR></o>[/B]

<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B style="mso-bidi-font-weight: normal"><o></o>[/B]<P class=MsoNormal style="MARGIN: 0in 0in 0pt">*REBOOT<o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o></o><P class=MsoNormal style="MARGIN: 0in 0in 0pt">ZoneAlarm will now be completely removed from your computer. If you wish to install a new copy of ZA, be sure to do so under an administrator account <P class=MsoNormal style="MARGIN: 0in 0in 0pt">with full rights and permissions. <B style="mso-bidi-font-weight: normal">[/B]<o></o>

Message Edited by Forum-Moderator on 09-13-2006 07:01 AM