Very Important that when posting, PLEASE indicate what other Security Programs you have installed on your computer. For example: SpySweeper, Spyware Doctor, and any other Security Programs. PLEASE DO NOT wait until the Volunteer is helping you and there seems to be a problem why the solution that was given to you DOES NOT work, and then YOU decide to inform the Volunteer you have such and such program installed on your computer and perhaps that is why the solution does not work. PLEASE list what you have in Security Programs in your FIRST post for HELP. Our Volunteers will try to help you solve your issues only if YOU will HELP them, to make it easier to pin point the exact problem with your computer. Especially any error message that you receive. The more info, the faster we will find a solution to your issues, THANKS
Users here are ALL VOLUNTEERS, no one works for Zone Alarm. PLEASE give others the opportunity to help you.
Thank you for your time and have a great day!