Results 1 to 4 of 4

Thread: "Junk Email" is not moved to "Deleted Items" folder

  1. #1
    amund Guest

    Default "Junk Email" is not moved to "Deleted Items" folder

    I think I've found a BUG in ZoneAlarm's junk-mail filter:

    The "ZoneAlarm Junk Mail" folder does not empty itself into the "Deleted Items" folder if the ZoneAlarm Options | Configure Preferences | Settings | Configure option is set to 1 day. If it is set to 2 days it works.

    Since 1 day is the shortest time you are allowd to set I guess there is a limit check in hte filter that is coded incorrectly.

    OR - Have I missed some setting somewhere?

    If it indeed is a BUG, and someone at Zone Labs is monitoring/reading this:

    When you fix this problem, PLEASE give us the option to have spam go directly into Outlook's "Deleted Items" folder from where we can have it deleted automatically when we exit Outlook. I understand the potential danger with doing this, but my previous spam filter (SpamBayes) has this option, and in the sevral years I've been using it I've never had to regret it. Make this an "advanced" option if you must, but I can assure you that for a substantial percentage of you users the "ZoneAlarm Junk Mail" folder doesn't REALLY add any functionality.


    Im running:

    XP Pro SP2
    Outlook 2003
    ZoneAlarm Security Suite 6.1.737.000

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    rschill Guest

    Default Re: "Junk Email" is not moved to "Deleted Items" folder

    I have the delete setting at 2 days, and it does not delete the folder.
    I don't know how to make it do so.
    I frequently have to go in and delete it manually.
    Norton's junk mail handling is much superior -- Zonealarm -- put a folder option to delete folder contents so I can just click and it is all gone.

  3. #3
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: "Junk Email" is not moved to "Deleted Items" folder

    You need to send your suggestion to ZoneLabs to either customer support or tech support. Make the subject line, Feature Request.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  4. #4
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: "Junk Email" is not moved to "Deleted Items" folder

    rschill try resetting it to 3 days, then right click on the ZA icon in the system tray, select shutdown, then reboot windows. See if that works. Make sure any e-mail older than 2 days is deleted before doing this. Just to make sure.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •