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Thread: Settings on two networked home computers

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  1. #1
    mellen Guest

    Default Settings on two networked home computers

    I have had ZA installed on both of my computers for years. Now I am unable to access the internet either on IE or Firefox without disabling ZA,on my older computer (workd fine on the other one). I have installed the latest version and it is up and running, How can I copy the setting from one computer to the other? ISince one computer allows access to the internet I would like to copy the ZA settings from it to the other one. I don't know how to do this, without them sitting next to each other and manually retyping from one to the other, there has to be a way of doing it through a file exchange.

    Help


    Maryellen Witte

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Pro
    Software Version:6.0

  2. #2
    billc Guest

    Default Re: Settings on two networked home computers

    While you can do what you ask, it is unlikely to work. The two computers would almost have to be identical to have a chance. From what you described, I'm thinking you may have gotten a corrupt database in the upgrade. But before I suggest you reset the database, first check to confirm your DNS server IP is in the Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run type in command , hit 'ok', and type ipconfig /all then press enter. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side.
    2. In ZA on your machine on the Firewall>Zones tab click Add and then select IP Address. Make sure the Zone is set to Trusted.
    3. Click OK and then Apply and see if that works to fix it..

    If that does not fix it, try resetting your ZA database. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4.Reboot into the normal mode.

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