I installed ZA Internet Security Suite about 10 days ago. I'm using version 6 of Outlook Express. The ZA Suite seems to be working fine except for the following problem with the spam filter. I'm not using the challenge function at all; just the basic spam filtering parameters. The specific problem is that many mouse clicks are followed by delays of anywhere from 20-70 seconds rather than simply executing instantaneously. Examples: 1. After downloading my e-mail from my mail server, the "Zone Alarm Analyzing E-mail" window pops up. However, it takes about a minute before the progress bar (the horizontal bar that fills with little green blocks and moves from left to right ) appears and does its thing. 2. If I go into the ZA junk mail folder and click the "unjunk" button, my mouse pointer turns into an hourglass and the function--"unjunking"--takes 40-80 seconds to perform. During this time I have to just sit and wait. 3. When I chooseOptions on the toolbar, and then click'block sender' or 'report junk e-mail', wait a few seconds and then click the delete button of Outlook Express, it often takes 40-70 seconds before the message is actually deleted. Again, I have to just sit and wait.These delays are almost as annoying as receving the spam. Is there some way to solve this problem, or, am I going to have to disable this function of the program? Also, when I receive my e-mail off of my server, I usually receive 5-25 messages.Any guidance would certainly he appreciated. Thank you.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite