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Thread: Phantom emails

  1. #1
    denfly Guest

    Default Phantom emails

    I have ZAP version 6.1.737, windows xp home, office xp
    Mailsafe constantly alerts to emails I am not sending.
    These emails do not show up in the outbox or in the sent mail folder.
    I also get back a number of undelivered email messages.
    I have run ZAP virus at the byte/block level in safe mode..no virus detected.
    I have done full system scans with Norton antivirus as well with no viruses detected.
    I am going nuts with this as mailsafe alerts come up every five minutes or so.
    Norton says no virus on computer, paid $39 for that help!
    I have sent emails to ZA technical support.
    They suggested the byte/block level scan of system.
    I also run microsoft new spyware pgm and adaware and spybot.
    HELP!!
    Den

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Pro
    Software Version:

  2. #2
    frankygoesto Guest

    Default Re: Phantom emails



    I had the same problem once and dedected only with a-squared a trojan horse, that was the only program that found that virus and it's free to download at http://www.emsisoft.com/en/

    hope that helps.

  3. #3
    magical_trevor Guest

    Default Re: Phantom emails

    A-sqaured is a good software, I run the personal edition.
    Highly recommend it

  4. #4
    denfly Guest

    Default Re: Phantom emails



    I downloaded it and ran the scan.
    Unfortunately I am having the same problem.
    Emails are being sent that I am not sending.
    Mailsafe is catching that.
    These emails do not show up in the outbox or in sent mail folder in outlook xp (2002)
    I have the timer on mailsafe set to only one message every 999 seconds.
    Some of these phantom emails get through and then I see a returned delivery message because of an invalid email address.
    Zone alarm support has not really been much help.

    I also tried running Norton antivirus, even called their tech support and paid $39!
    No help.
    I would think that someone other than myself would see this as a serious problem!
    Unfortunately Zone Labs and Norton do not.
    Any other ideas would be appreciated.
    The mailsafe popups are killing me!




    Thanks




    Denny

  5. #5
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Phantom emails

    do you have challenges turned on in the spam filter area?
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  6. #6
    denfly Guest

    Default Re: Phantom emails

    Challenges are off.

  7. #7
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Phantom emails

    Try running Active ports fromhttp://www.protect-me.com/freeware.html or currports from http://www.nirsoft.net/utils/cports.html, run it and see what program is active, and where it is connecting to. Let us know.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

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