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Thread: No Junk Mail Toolbar

  1. #1
    candoo Guest

    Default No Junk Mail Toolbar

    My Junk mail tool bar won't show in Outlook Express. I tried the right click on the toolbar trick, turn off and reboot and turn on and reboot.Tech support says Mailbuddy
    did not load. So what
    is Mailbuddy? I did a file
    search on my hard drive and found no file with that name.I uninstalled and reinstalled Zass 6.1.744.000 from a NEW download thinking Mailbuddy was not in the first one, but still no tool bar.
    Could someone please help?
    Thanks

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.1

  2. #2
    kkken Guest

  3. #3
    candoo Guest

    Default Re: No Junk Mail Toolbar



    If you mean the right click on the tool bar of OE trick, I tried that.

  4. #4
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: No Junk Mail Toolbar

    Have you tried right clicking on the taskbar and seeing if it comes up as a selection?
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  5. #5
    candoo Guest

    Default Re: No Junk Mail Toolbar



    Yes, There is nothing for junk mail there.
    Should "AddinMon.exe" be running in my task manager?

    Should there be MailBuddy running
    anywhere?

    Also, my mailsafe protection IN and OUT does not work.

    My Id Lock only works on the web, not in email. Maybe my settings in OE are affecting something.

    Mantispam.exe is running in Task Manager though. Which files do you have running in your task manager
    that
    are needed

    to run
    email security in ZASS
    ? In your ZA file directory do have a Mailbuddy exe file? All I have is a txt and a log file.







    Message Edited by candoo on 03-20-200612:53 PM

    Message Edited by candoo on 03-20-200601:04 PM

    Message Edited by candoo on 03-20-200601:06 PM

  6. #6

    Default Re: No Junk Mail Toolbar



    What kind of uninstall did you perform? You might have some corrupted files from the initial installation,particularly if you upgraded from a previous version of zonealarm. Try totally removing every trace of the program from your computer by following the instructions at the following link.

    http://nh2.nohold.net/noHoldCust25/P...tallNonNT.html

    remember to perform file deletions in safe mode. Then reinstall the product

  7. #7
    candoo Guest

    Default Re: No Junk Mail Toolbar

    I did the uninstall and reinstall your way, and still no junk mail filter.I guess I wasn't meant to have a junk mail filter.
    Thanks
    for the info anyway.




  8. #8

    Default Re: No Junk Mail Toolbar



    Sorry you are having such a bad time of it. Have you tried working the problem from the other end ?--- Re-installing the Outlook Express program or contacting their tech support? The tech support page for Zonelabs is...

    http://www.zonelabs.com/store/content/support/support.jsp?dc=12bms&ctry=US&lang=en

    In the meanwhile you don't have to be without a spam filter. You can download this free filter..Frontgate MX which is not a bad substitute for the Zonelab filter, at least temporarily.

    http://www.presorium.com/index.shtml

  9. #9
    candoo Guest

    Default Re: No Junk Mail Toolbar



    Hi Ledoc

    Thanks for the info. That software you mentioned Frontgate seemed good, so I

    downloaded it.
    I installed it , and it would not recognize my email client.

    So I read the troubleshooting guide and it seems it's not compatible with SSL encrypted

    servers. Maybe ZASS isn't either.

  10. #10
    candoo Guest

    Default Re: No Junk Mail Toolbar



    I have a question for someone
    who uses ZASS and Outlook Express.

    What do
    you
    get when
    OE is running and you click,


    TOOLS
    >
    MESSAGE RULES > MAIL ?


    Message Edited by candoo on 03-24-200603:30 PM

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