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Thread: Zone labs junk e-mail filter disappears in Outlook 2003

  1. #1
    wedgee Guest

    Default Zone labs junk e-mail filter disappears in Outlook 2003

    Hii wondered if anyone can help me restore my zonelabs junk e-mail filter system. i had a power cut and next time i used outlook 2003 zone labs filtering had disappeard - i checked the add-ins and zonelabs add in was there but unticked - i ticked it applied and restarted - nothing and the checkbox was unchecked still - i even uninstalled zone labs security suite and reinstalled from scratch - it failed to restore the e-mail filtering. i hope someone can help with this. Thanks in advance

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Zone labs junk e-mail filter disappears in Outlook 2003

    Hi Wedgee,

    PLEASE go to the following thread and hopefully it will solve your problem.

    http://forum.zonelabs.org/zonelabs/b...query.id=11252

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. #3
    wedgee Guest

    Default Re: Zone labs junk e-mail filter disappears in Outlook 2003

    Hi SlyFox,Thanks for the link - i tried it but it did not work :-( i have mailbuddy in com add-ins in outlook i check it but it does not remember thats its checkedwhen i restart outlook - any ideas?

  4. #4
    forum_moderator Guest

    Default Re: Zone labs junk e-mail filter disappears in Outlook 2003



    Since it is actually provided by Mailfrontier, I would check through the support system at their web site. Last time I looked they had a lot of knowledgbase stuff online there.

    Marcus

  5. #5
    catbazza Guest

    Default Re: Zone labs junk e-mail filter disappears in Outlook 2003



    I don't use Outlook Express although it is there as a reserve to my server, but today ZA has put up an upgrade which I installed, & I just happened to go into Outlook looking at some old mail & found that without my knowledge ZA has put these three new folders in.Zone Alarm Challenged MailZone Alarm Junk MailZone Alarm Phishing MailCould have happened with the upgrade, try it, see if it puts them in your Outlook.

  6. #6
    spikeyx Guest

    Default Re: Zone labs junk e-mail filter disappears in Outlook 2003



    Hi

    I had exactly the same problem...no filtering in Outlook 2003 and no ZA toolbar. I used:

    http://www.nohold.net/noHoldCust25/P...ailFilter.html

    and it solved the problem.

    I had to follow all of the steps.

    Good luck!

  7. #7
    paulblack Guest

    Default Re: Zone labs junk e-mail filter disappears in Outlook 2003



    Hi,

    I had the same type of problem with Outlook Express and followed the instructions in this link and it fixed my issue.

    Paul B.

  8. #8
    bigbillw Guest

    Default Re: Zone labs junk e-mail filter disappears in Outlook 2003

    Thank you. So glad you posted that as it helped me restore the junk mail tool bar.

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