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Thread: No outgoing mail with outbound mailsafe

  1. #1
    bobap Guest

    Default No outgoing mail with outbound mailsafe

    This morning out of the blue I could not send emails. Nothing has changed, but I could not send anything but I could still receive. My ISP (Cebridge Connections) says it is the firewall. I stopped the outbound protection and now I can send emails. While I am not too concerned about checking my outbound emails I would like to know why this is happening. I am sure it has more to do with my ISP than ZoneAlarm as this seems to be a problem now with them concerning ZoneAlarm, and several other firewalls.

    Thank you for your time.


    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    Join Date
    Apr 2004
    East Coast of Florida - Lightening/Shark Bite Capital of the World

    Default Re: No outgoing mail with outbound mailsafe


    If you are still having problems,a database reset will fix it if that is the problem. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4.Reboot into the normal mode.PLEASE keep me posted on your results, Thanks.SlyFox

  3. #3
    bobap Guest

    Default Re: No outgoing mail with outbound mailsafe

    Thanks, it works fine now.


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