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Thread: Can't find Quarantined files

  1. #1
    lsd Guest

    Default Can't find Quarantined files

    Hi.
    In my ZoneAlarm Security Suite in the overview menu it says under e-mail protection that there are 4 suspect e-mail attachments quaratined.Where can I find these attachments I mean where are the quarantined attachments saved?Please give me a hint here.
    Thank you very much.
    LSD


    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:

  2. #2
    billc Guest

    Default Re: Can't find Quarantined files

    The quarantined attachments are still with the e-mail on which they arrived. Zone Alarm does not 'move' the attachments but rather changes their extension to prevent an accidental execution. No judgment is made as to whether or not the attachment is malicious only that it could be. Have a look here .

  3. #3
    lsd Guest

    Default Re: Can't find Quarantined files

    Hi Bill.
    Thanks for the reply.
    What I don't understand is why in the overview menu it says I have 4 of these attachments quaratined but there are no saved
    e-mail messages with attachments in my e-mail clienet (OE).?
    Thanks again.
    LSD

  4. #4
    billc Guest

    Default Re: Can't find Quarantined files

    Could you have deleted the e-mails and the files with them?

  5. #5
    lsd Guest

    Default Re: Can't find Quarantined files

    .......yes I think that's the case but why there are still quarantined files show up if they are not present anymore?

  6. #6
    billc Guest

    Default Re: Can't find Quarantined files

    The Overview > Status panel shows accumulative events.

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