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Thread: Junk mail -- ZA toolbar missing from Outlook

  1. #1
    cinnamon Guest

    Default Junk mail -- ZA toolbar missing from Outlook

    Help! Since I installed ZA Pro, I have not been receiving emails from co-workers. I'm guessing it's the junk mail fliter. Unfortunately, I've had the same problem as everyone else on here w/the ZA Junk Mail toolbar not showing up in Outlook ... I've followed all of the recommended steps (and no matter which one I follow), I don't have Mail Frontier listed as an option for ADD-INS.

    Has anyone found a solution for this? If I turn off the Email filter, will that resolve the problem?

    Any and all suggestions are greatly appreciated!

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Pro
    Software Version:6.5

  2. #2
    pawbear Guest

    Default Re: Junk mail -- ZA toolbar missing from Outlook

    I'm also missing za toolbar from Outlook 2003. Re-installed za internet suite version 6.5.737. Does not work. There is no add-in in tools,options,other,advanced options,COM add-ins to check mark to make it function. Was there prior to re-install of za but would not hold the check mark when I left. What to do? Thanx.

  3. #3
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Junk mail -- ZA toolbar missing from Outlook

    Try turning off the filter in ZA, then reboot windows, then turn it back on and try again.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  4. #4
    pawbear Guest

    Default Re: Junk mail -- ZA toolbar missing from Outlook

    Thanks for your help, but it did not work. I did as you suggested twice, starting outlook and then turning on za's email filters, and then turning on the filters and then starting outlook. Neither worked. Any other suggestions? Thanx.

  5. #5
    pawbear Guest

    Default Re: Junk mail -- ZA toolbar missing from Outlook

    This has not solved my specific problem but may assist others from za tech help - http://www2.nohold.net/noHoldCust542...ailFilter.html

  6. #6
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Junk mail -- ZA toolbar missing from Outlook

    Is the mailbuddy add in listed?
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  7. #7
    pawbear Guest

    Default Re: Junk mail -- ZA toolbar missing from Outlook

    X-(
    Thanx for your response.
    No, the addin is not listed.
    I do remember when installing za that I was asked concerning presentemail accounts.
    At the time I was using outlook express only and za worked flawlessly.
    Is their some way to reconfigure za to recognize my present email accounts in outlook or to recognize that I'm no longer using outlook express but outlook?

  8. #8
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Junk mail -- ZA toolbar missing from Outlook

    Do you still have it turned on in Outlook Express?
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  9. #9
    pawbear Guest

    Default Re: Junk mail -- ZA toolbar missing from Outlook

    Thanks for your response, Hoov.
    Outlook express is dormant.
    I am not using it at all.
    If I open it, however, the toolbar is available.
    I don't know how to tell za to ignore it.
    Do you?
    I should ad that the filtering in outlook is presently being done by outlook but I prefer za.
    Also the added folders from za ( challenged and junk, etc. ) do show in outlook, but not the bar.
    Thanx.

  10. #10
    pawbear Guest

    Default Re: Junk mail -- ZA toolbar missing from Outlook

    I have discovered how to place the missing za toolbar in ms outlook.
    In outlook go to tools, options, other tab, advance options, com addins.Select add and a window will open called "add addin". Make sure at bottom "files of type" is set to executible files(*.exe;*.dll).
    For simplicities sake, use the folder with the green arrow on it at the top of the window to navigate to the desktop in the tree pane at the left of the window.
    Double click My Computer, then Local Disk(C:\), then Program Files, then Zone Labs, then Zone Alarm, then Mail Frontier, then the file mlfoshim.dll.
    Click ok if necessary.
    For me, the com addin window popped up and showed the "MailBuddy Outlook Addin".
    Check mark it if necessary and hit ok.
    Ok out of all menus and I found the za toolbar visible in outlook.
    The expected za folders were already present so I believe all will work fine.
    I presently have outlook filtering my mail but assume I will have to turn it off for za to work.
    I'm sure many have this problem so please pass this on.
    For now, to be continued.......

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