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Thread: Junk email filter toolbar gone

  1. #1
    debfun Guest

    Default Junk email filter toolbar gone

    I have version 6.5 security suite with windows xp.
    Suddenly my junk email filter toolbar with the ability to submit fraud and phish emails is missing.
    I noticed when starting up outlook (not express) that the mail frontier box does not show up - goes right to password.
    I have gone into email filter and shut off junk email, restarted outlook, turned it back on and restarted again without any difference.
    I have gone into comm add ins and mail buddy is not checked.
    I check it and then open it back up and it is not checked anymore.
    For whatever reason it does not stay checked.
    Is there something else I need to change in ZA components, somewhere else in ZA or in my windows that needs to be changed.
    Any help is appreciated.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Junk email filter toolbar gone

    Turn it off in ZA. Then reboot windows, then do what you did before, and see if it stays good.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  3. #3
    debfun Guest

    Default Re: Junk email filter toolbar gone

    I tried that again and it still didn't work.

    FYI: Then I went into Outlook Help and under disabled items I found the MailBuddy Outlook Addin had been disabled.
    Once checked the Mail Frontier started again and the MailBuddy stays checked.

    Thanks for your assistance.


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