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Thread: Help >> Parental Control / Web Filtering No Longer Works!

  1. #1
    surfmonster Guest

    Default Help >> Parental Control / Web Filtering No Longer Works!

    Parental Control / Web Filtering no longer works on the 3 current registered PC's in my household using ZL Internet Security Suite 6.5.
    The
    Zone Labs registration is active on all PCs, but the web filter is a no filter.
    It had worked very well for many many months and recently just does not filter out anything in the categories I have selected.
    I am using IE 6.0.2900 with Windows XP Home.
    Parental Control and smart filtering are active and also enabled for IE under program control / options.
    Email spam filtering, program control, etc. all work fine.
    I am very concerned as I have 3 young kids and they are on the computer pretty heavily.

    Thanks in advance for anyone who can help.

    I have put in a customer service request, but I am not sure how long it will take anyone to respond and they will most likely reply with a "Zone Alarm for dummies" auto response.



    Operating System:
    Windows XP Home Edition
    Product Name:
    ZoneAlarm Internet Security Suite
    Software Version:
    6.5


    Message Edited by SurfMonster on 10-22-200610:19 PM

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    nicolae Guest

    Default Re: Help >> Parental Control / Web Filtering No Longer Works!

    I'm having the same issue here but the funny part is that on my other computer "Parental Control" is working.
    The difference between the two was that on the computer that "Parental Control" does not work I have also installed Kaspersky antivirus. The moment I shut off Kaspersky, "Parental Control" works again.
    I tried to change Kaspersky's settings but to no success.

    My 2cents

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