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Thread: Restore Accidentally Deleted ZA Junk Mail Folder

  1. #1
    majay Guest

    Default Restore Accidentally Deleted ZA Junk Mail Folder

    Using Outlook 2002, I "selected all" in the ZA Junk Mail Folder, and accidentally clicked "yes" to delete all (didn't think the actual folder would disappear also).
    I've tried many suggestions, but cannot get it back.
    I want to be able to look through the junk emails before they are deleted.
    ZA Outlook Adin is checked.
    The "Junk" folder shows up on the toolbar, but has the red circle with line through it, and it won't show up in my "Folders" list as it once did.
    (The "Plishing Folder" is also gone.)
    Any suggestions?
    I'm using ZA Inet Sec Ste and am very much a beginner.
    Thanks for any non-technical steps/suggestions.

    Operating System:
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Restore Accidentally Deleted ZA Junk Mail Folder

    Hi!have you already tried, with outlook closed, to disable the junk mail filter in ZASS, shutdown/restart ZASS and
    then re-unable it?Fax

    Click here for ZA Support
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