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Thread: Web Filtering not blocking certain websites even though they are rated as "Adult"

  1. #1
    dolby Guest

    Default Web Filtering not blocking certain websites even though they are rated as "Adult"

    Hello,

    I am a longtime Zone Alarm user and am currently using Zone Alarm Internet Security Suite 7.0.337.000. Other than as a firewall, I use Zone Alarm primarily for web filtering purposes to protect my family from viewing adult sites. Occasionally, I find sites in by browser history that have made it past the filter. I realize that no filter is perfect and I submit the offending websites to http://www.cerberian.com (the company that handles the web filtering for Zone Alarm). Recently, I have submitted several sites (including one major host of adult streaming video) that continues to remain unblocked by ZoneAlarm. The problem is that Cerberian tells me that these sites are rated as "Adult". Here is a portion of the email from Cerberian:

    "This site has been categorized as Adult/Mature Content in addition to Online Storage in our database. Blue Coat does not control whether a web page is "Blocked" or "Allowed", please see your ZoneLabs application settings about changing which categories are blocked. If you are blocking Adult/Mature content category but can still access the site, please contact ZoneLabs support. I apologize for the inconvenience.

    This site has been reviewed. However, it was already correctly rated as Adult/Mature Content, and Computers/Internet.

    We do not have control over which category or categories are blocked or allowed. That decision is left for each individual application or filtering service provider. If you feel that a certain category should be either blocked or allowed, click here to find out more about how to change your Internet Use Policy."

    I would like to know how to rectify this situation. If ZoneAlarm Web Filtering is unable to protect my computer from these sites that are specifically rated as Adult then I will have to abandon Zone Alarm as a product and choose a competing firewall/filtering package.

    Thank you.

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    naivemelody Guest

    Default Re: Web Filtering not blocking certain websites even though they are rated as "Adult"

    You know there is a default settings for Parental control that 'you' have the option to change.<hr>Choosing which content categories to block<a target="_blank"></a>

    The Parental Control feature is only available in ZoneAlarm Security Suite.<a target="_blank"></a>

    Parental Control provides numerous categories for filtering Web content. Table 11-1 below provides a description of each category, along with its default setting.<a target="_blank"></a>

    To change the setting for a category:

    1. <a target="_blank"></a>
    [*]Select Parental Control|Categories.<ul>[/list]
    <ul>[/list][/list]
    <a target="_blank"></a>[*]In the Site Categories to block column, select or clear the check box beside the category.<ul>[/list]
    <ul>[/list][/list]
    <a target="_blank"></a>

    A red check mark indicates that content belonging to that category will be blocked. An empty check box indicates that content belonging to that category will be allowed.<div align="left"><a target="_blank"></a>
    [img]mk:@MSITStore:C:\Program%20Files\Zone%20Labs\ZoneA larm-6.5.737~9-8-06\Help\zaclients.chm::/images/tipicon2.gif[/img]<a target="_blank"></a>To block all site categories, click Check All. To allow all site categories, click Clear All. To revert to default settings, click the Reset to Defaults link.<div align="left"><a target="_blank"></a>Parental Control categories<a target="_blank"></a>Category<a target="_blank"></a>Definition<a target="_blank"></a>Default Setting<a target="_blank"></a>Abortion<a target="_blank"></a>Site which provide information or arguments in favor of or against abortion; describes abortion procedures; offers help in obtaining or avoiding abortion; provides information on the physical, social, mental, moral, or emotional effects, or the lack thereof, of abortion.<a target="_blank"></a>Allowed<a target="_blank"></a>Adult: Intimate Apparel/Swimsuit<a target="_blank"></a>Sites offering pictures of models in lingerie, swim wear or other types of suggestive clothing. This does not include sites selling undergarments as a sub-section of the other products offered.<a target="_blank"></a>Allowed<a target="_blank"></a>Adult: Nudity<a target="_blank"></a>Sites containing nude or semi nude depictions or pictures of the human body. These depictions are not necessarily sexual in intent or effect but may include sites containing nude paintings or photo galleries of artistic nature. It also includes nudist or naturist sites that contain pictures of nude individuals.<a target="_blank"></a>Blocked<a target="_blank"></a>Adult: Pornography<a target="_blank"></a>Sites containing sexually explicit material for the purpose of arousing a sexual or prurient interest.<a target="_blank"></a>Blocked<a target="_blank"></a>Adult: Sex Education<a target="_blank"></a>Sites that provide information on reproduction, sexual development, sexually transmitted disease, contraception, safe sex practices, sexuality and sexual orientation. This does not include sites offering suggestions or tips on how to have better sex.<a target="_blank"></a>Allowed<hr><hr>Right click your ZA system tray icon, see and click &quot;Help&quot; = this is your User Guide, look for chapter on 'Parental Control' - read thoroughly. Plus there is a &quot;Privacy Protection&quot; chapter where you can &quot;block&quot; any specific offending site(s) you choose. As you can see from the default settings (partial list)
    above, there is a bit of adjustments you can 'change' to make it safer.Oh, almost forgot, there is a security password feature for Parental Control you can enable to prevent unauthorized tampering, yes.
    :8}NaiveMelody NYC 4-9-07~7:14pm e.s.t. - The way it is - Bruce Hornsby and the Range

    Message Edited by NaiveMelody on 04-09-200704:19 PM
    Last edited by GeorgeV; January 21st, 2014 at 12:41 PM.

  3. #3
    dolby Guest

    Default Re: Web Filtering not blocking certain websites even though they are rated as "Adult"

    Thanks for the reply, Melody. I am aware of the ability to block certain categories with the Parental Control feature and I also have the web filter password protected.

    The problem I am having is that I do have all of the 'Adult' categories checked but some sites are not being blocked even though they are rated as 'Adult' by Blue Coat (www.cerberian.com) - the company that handles the web filtering for Zone Alarm. It seems as though something is out of sync between the web filter and Zone Alarm.

    Here is the response I received for the website http://www.yourfilehost.com (a predominantly adult related hosting site) so you can try it out for yourself:

    &quot;This site has been reviewed. However, it was already correctly rated as Adult/Mature Content, and Computers/Internet.&quot;

    So the site is correctly rated by Blue Coat and my settings are set correctly so why is this site not being blocked?

    Thanks in advance.

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