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Thread: ZASS junk email filter keeps putting email from myself into Blocked user folder

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  1. #1
    duncanborlum Guest

    Default ZASS junk email filter keeps putting email from myself into Blocked user folder

    In spite of putting email that comes from my
    my web site www.borlum.com, addressed to info@borlum.com, as a safe sender, Zone alarm keeps kicking mail into the blocked sender file.
    It seems to happen when customers submit a form on my web site.
    This automatically gets sent to info@borlum.com, and is then forwarded to info.borlum@scotnet.co,uk.I use outlook 2003 to handle my email, using the ms junk email filter as well as ZA junk filiter.I use XP Pro.I am using ZASS version 7.0.337.00, anti spam version 4.9.1.8211, and get automatic updates because I pay a subsriptionThis is an important issue, because I can of course miss important messages!


    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    ktichy Guest

    Default Re: ZASS junk email filter keeps putting email from myself into Blocked user folder

    Your problem sounds remarkably like mine.
    I seem to be having even deeper problems though.
    I can't turn off any email scanning at all!
    I keep getting my own emails into the ZoneAlarm junk email folders even after having turned off all the e-mail scanning settings I can find.
    No matter what I do, ZoneAlarm will keep on scanning emails even when that feature is supposed to be turned off.
    I have the same setup as you but no antispam and I do use the free version.
    It's driving me crazy!!!
    Any help will be appreciated.


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