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Thread: Outlook 2003 "cannot connect to the mail server" to receive mail

  1. #1
    dwilson Guest

    Default Outlook 2003 "cannot connect to the mail server" to receive mail

    This issue has just become very interesting as I've discovered that if I shutdown ZA, I can receive my mail.
    That leads me to conclude the issue is with ZA.
    However, if I shutdown Webroot's SpySweeper (leaving ZA up) I can also receive my mail.
    Does anyone have any theories as to why this might be?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Nov 2004
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    Default Re: Outlook 2003 "cannot connect to the mail server" to receive mail

    Hi!I think there are issue with ZA and SS 5.5 Do you have installed the latest version of SS 5.5 with the new e-mail scanning option activated?Cheers,Fax

    Click here for ZA Support
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  3. #3
    naivemelody Guest

    Default Re: Outlook 2003 "cannot connect to the mail server" to receive mail - SpySweeper 5.5

    Yes, there is a new Webroot SpySweeper 5.5 that now includes a new &quot;E-mail shield&quot; that may conflict with several brands of firewalls and anti-virus. See - http://www.webroot.com/land/personal...all_config.php - plus a number of other FAQS you may need to know. Check Webroot's Support for more information.<hr>Spy Sweeper 5.5 E-mail Attachment Shield
    and Personal Firewall Configuration

    Some firewall, anti-virus, anti-spyware, or anti-spam products running on the computer may conflict with Spy Sweeper's E-mail Attachment shield. If E-mail communication issues are observed after installing Spy Sweeper 5.5, it may be necessary to modify or disable the third-party application or Spy Sweeper's E-mail Attachment shield.

    The following Firewall products have been tested by Webroot Software Inc. for compatibility: [click on the underlined software for additional information on adjustments you need to make]<ul>[*]Norton Internet Security 2007[*]McAfee Total Protection 2007[*]Windows Firewall[*]Zone Alarm
    &lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;[*]Trend Micro's PC-cillin[*]Panda AV + Firewall 2007[*]Sygate[*]Kerio Sunbelt[*]Tiny (CA)[*]Armor2Net[*]Commodo[*]AVG Internet Security
    ....continues - see
    link above.<hr>NaiveMelody NYC 7-3-07 - Crazy - Gnarls Barkley[/list]



    Message Edited by NaiveMelody on 07-06-2007 07:10 PM

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