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Thread: Outlook 2007 and Zone Alarm Security Suite 7.0.362.000

  1. #1
    eazymofo Guest

    Default Outlook 2007 and Zone Alarm Security Suite 7.0.362.000

    I am having problems sending and receiving mail using gmail. When I disable zone alarm I am able to successfully send and receive mail. Can someone offer a fix to this or point me in the right direction? I upgraded from Zone Alarm Pro where I didn't have any of these problems.
    Thanks

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    naivemelody Guest

    Default Re: Outlook 2007 and Zone Alarm Security Suite 7.0.362.000

    Take a look at this post - http://forums.zonealarm.com/zonelabs...essage.id=8768
    - thanks to eric_dem for his testing procedure and sharing his results<hr>as well as Moovyoaz - http://forums.zonealarm.com/zonelabs...ssage.id=22002
    . Well, it seems we have three+ users/posts confirming/verifying the problem and the &quot;temporary&quot;
    solution to this &quot;bug&quot;, hopefully - ZA will get this fixed soon.<hr>and see - http://forums.zonealarm.com/zonelabs...ssage.id=48754 by elDuck -&quot;I found a useful configuration tip which suggested turning off the e-mail scanning for antivirus but keeping the main on-demand av scanning on. In that way a virus-infected file may end up in your in-box, but when you try to open the file it will still be found - you are secure therefore.
    Given that Kaspersky Antivirus is now in ZA rather than CA antivirus I followed this through.
    Under Anti-virus/Anti-spyware, advanced options, I selected Virus Management and then E-mail Scanning. In there there is &quot;Enable E-mail Scanning (recommended)&quot; and it is checked - I un-checked it.
    Under E-mail Protection I ensured that &quot;Inbound MailSafe Protection&quot; was turned &quot;on&quot;.<hr>IMPORTANT CLARIFICATION: IT IS NOT NECESSARY TO DISABLE ALL Virus Scanning; it is only necessary to disable the &quot;Virus Scans of Emails&quot;. That can be done by UNCHECKING the box Enable Email Scanning -

    That Enable Email Scanning box can be found by opening Advanced Options in the Anti-Virus/Anti-spyware
    section and clicking
    on Email Scanning in the Virus Management section.<hr>http://forums.zonealarm.com/zonelabs...essage.id=8736<hr>NaiveMelody NYC - 8-3-07 - Hot Fun In The Summertime - Sly &amp; The Family Stone

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