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Thread: Mail Frontier

  1. #1
    jerryfd Guest

    Default Mail Frontier

    I am a registered license user and had to reinstall ZA now version 7.0.363.000.
    My previous Zone Alarm Junk and Spam icons in Microsoft Outlook 2003 are gone now since installation.
    I have a Mail Frontier Zone Alarm Icon in my system folder on the desktop now to buy a license for Mail Frontier Desktop.
    It seems Zone Alarm is still protecting my email.
    I thought Mail Frontier is already part of ZA and if so what is this new registration Options icon for Mail Frontier Desktop?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Mail Frontier

    Something wrong with ZASS installation... clean uninstall ZA and reinstall again.This time install version 337 and not 362. 362 has issues...To clean uninstall you need to follow this procedure:http://www2.nohold.net/noHoldCust542...n_install.html[this is optional but useful] Then, to wipe OFF any left overs followthis step:Go to Start > Search > Files and Folders. Make sure the location box is set to search your Local Hard Drive (usually C:\ ) or All Local Drives. Also make sure the Advanced Search Options are set to search subfolders and hidden files. Now copy the entire line below, paste it into the search box and click Search Now.Zonelabs; "zone labs"; "Internet logs"; vsconfig.xml; vsdata.dll; vsdata95.vxd; vsdatant.sys; vsmon.*; vsmonapi.dll; vsnetutils.dll;vspubapi.dll; zaplus.*; zapro.*; zllictbl.dat; zlparser.dll; zonealarm.exe; zoneband.dll; vsutil.dll; zlclient.*A list of files and folders belonging to ZoneAlarm will appear in the Search Results panel.Note: if you re using McAfee software be sure to check the vsutil.dll if found: right click the file and choose Properties. Verify it belongs to ZoneLabs. If it does not do not remove it. Now proceed by deleting all ZoneLabs files and folders that were found.Empty the Recycle Bin.Run a registry/system cleaner. ccleaner is quite good utility (http://www.ccleaner.com/download/downloadpage.aspx?f=3) Download the 337 installer (and do NOT use any download managers):Install with default settings, do not alter them....Once rebooted manual update the antivirus/antispyware signature ('update now' under the antivirus/antispyware tab)After the update perform a full antivirus/antispyware scan.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    jerryfd Guest

    Default Re: Mail Frontier

    Uninstall and reinstall complete, I just had to manually input my user license again but so far no problems and back to normal operations, thanks!

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Mail Frontier

    You're welcome...Glad to hear the issue seems resolved.Thank you for coming back and report about the results.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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