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Thread: Mail Frontier crashes Outlook Express

  1. #1
    paulajz Guest

    Default Mail Frontier crashes Outlook Express

    Within the last two days, after starting Outlook Express, it crashes after emails are downloaded and right after
    Mail Frontier starts scanning my emails for junk.
    I have ZASS Ver 7.0.337.000.
    windows XP sp2.
    What can I do.
    I haven't had a problem before with ZA
    Thanks
    paul ajz



    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    tim_t Guest

    Default Re: Mail Frontier crashes Outlook Express

    Do you get a "buffer underrun" message, too? I've just logged in to OE and after ZA Spam Filter checks all accounts it gives a C++ error message and says OE has to close. It's definitely a problem with the Spam Filter because as soon as I disabled it, OE logged in fine. But of course, I don't WANT my Spam Filter off!

    I seem to have a fix for now: turn off the Spam Filter. Log into OE and download all emails, spam as well. Mark all as read. Close OE. Then enable Spam Filter again and log back into OE. Go through each email and manually mark them as junk as required.

    It's never happened before so maybe it's just a one-off.

    Tim

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