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Thread: I'm trying the Zone alarm security and have a proble since it blocks all my email comunications.

  1. #1
    avizi Guest

    Default I'm trying the Zone alarm security and have a proble since it blocks all my email comunications.

    Hi,

    When i try to receive my email using outlook express 6 i'm getting the error message , status Failed
    for the connection.
    Even when i switch 'email protection' to be off using zone alarm I'm not able to retrieve my emails

    Only when i turn off Zone alarm completely i can get my new emails.

    please help

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    naivemelody Guest

    Default Re: I'm trying the Zone alarm security and have a proble since it blocks all my email comunications.

    Here try this link - use the file. http://forums.zonealarm.org/zonelabs...p;message.id=1
    . Do you have Spysweeper? If you have SpySweeper it does
    have email shield which can conflict if not properly adjusted.
    What Anti-virus are you using? Check your settings agianst this - http://forums.zonealarm.org/zonelabs...message.id=145 .<hr>NaiveMelody NYC 10-3-07 - Help Me, Rhonda - The Beach Boys

  3. #3
    avizi Guest

    Default Re: I'm trying the Zone alarm security and have a proble since it blocks all my email comunications.

    Hi and thanks for replying.

    I've just ran the link you suggested but it didn't help, However I do have a Spy Sweeper
    and when i shut it down i was able to retrieve my emails.

    I'm currently onlu using the ZASS Anti Virus as I have my &quot;Anti Virus&quot; flag on with ZASS.

    I do not know how to resolve the conflict between Spy Sweeper and Zone alarm if you can assist with
    that it would be great.

  4. #4
    naivemelody Guest

    Default Re: I'm trying the Zone alarm security and have a proble since it blocks all my email comunications.

    Webroot SpySweeper 5.5 that now includes a new &quot;E-mail shield&quot; that may conflict with several brands of firewalls and anti-virus. See - click here &gt; http://www.webroot.com/land/personal...all_config.php
    &lt; - plus a number of other FAQS you may need to know. Please
    check Webroot's Support for more information
    .<hr>Spy Sweeper 5.5 E-mail Attachment Shield
    and Personal Firewall Configuration

    Some firewall, anti-virus, anti-spyware, or anti-spam products running on the computer may conflict with Spy Sweeper's E-mail Attachment shield. If E-mail communication issues are observed after installing Spy Sweeper 5.5, it may be necessary to modify or disable the third-party application or Spy Sweeper's E-mail Attachment shield.

    The following Firewall products have been tested by Webroot Software Inc. for compatibility: [click on the underlined software for additional information on adjustments you need to make]<ul>[*]Norton Internet Security 2007[*]McAfee Total Protection 2007[*]Windows Firewall[*]Zone Alarm
    &lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;[*]Trend Micro's PC-cillin[*]Panda AV + Firewall 2007[*]Sygate[*]Kerio Sunbelt[*]Tiny (CA)[*]Armor2Net[*]Commodo[*]AVG Internet Security
    ....continues - see
    link above.<hr><hr>For now, just shut-off the &quot;E-mail Attachments Shield&quot; - go to Shields &gt; click-off.<hr>Avizi, your first post lists ZA Free, your second post mentions ZA SS - the Suite ?? :0 Please clarify your situation. Have you properly un-installed your previous firewall and anti-virus before intalling ZA Free or is it ZA Suite? - http://forums.zonealarm.org/zonelabs...message.id=154
    .<hr>NaiveMelody NYC 10-4-07 - White Flag - Dido[/list]

  5. #5
    avizi Guest

    Default Re: I'm trying the Zone alarm security and have a proble since it blocks all my email comunications.

    It was very helpful, thanks a bunch, I can retrieve my emails.

    Can you advise, if I'll be using ZASS ( i understand i can purchase 3 licenses
    for my computers for 50$) do i still need SpySweeper (my subscription is coming to an end soon) ?
    Or ZASS will cover all that i need in terms of keeping my computers &quot;healthy&quot;,
    meaning spy programs,keylogs, hackers, viruses protection and so on?

    [ as for your question, I'm on free trial ZoneAlarm Security Suit, I wasn't clear about it
    since I wasn't aware of the different applications. ]

    A.

  6. #6
    naivemelody Guest

    Default Re: I'm trying the Zone alarm security and have a proble since it blocks all my email comunications.

    Adding SpySweeper will be subjective. Some advanced users will say it is not needed; and if at all, you can get some 'free' on-demand anti-spyware scanners - like AVG anti-spyware -free, Superantispyware - free, Emsisoft A Sqaured - free
    , instead. http://www.spywarewarrior.com/rogue_...tm#trustworthy
    .<hr>If you feel the need for some &quot;back up&quot; and don't mind paying for SpySweeper, than I would say go ahead. Generally, the paid versions - anti-spyware products are better than the 'free' versions as a class. The only thing that you must contend with - there is some conflicts with the shields/guards/watches -pro-active/real-time protection of these (SpySweeper, SpywareDoctor, CounterSpy) with ZA's own real-time protection. You saw that with the 'e-mail shield.' Tip - if you notice some slowness with some appps or functions of your pc - you may need to shut-off some or most of the shields - you have to 'experiment' &quot;tweak&quot; the settings for the shields; at the extreme end you may be left with - no shields on - and only use SpySweeper as a &quot;on-demand&quot; scanner - most likely you will have most of the shields - on.<hr>If you plan to purchase the 3 pc Suite fairly soon, not only are you getting a 'good' deal for the price but you will also be getting the new &quot;ForceField&quot; when it is finally released next year. If &quot;ForceField&quot; works as expected, you may not need SpySweeper at all. See - http://forums.zonealarm.org/zonelabs...p;message.id=1
    - looks promising.<hr>NaiveMelody NYC 10-5-07 -
    What Does It Take - Jr. Walker And The All Stars

  7. #7
    avizi Guest

    Default Re: I'm trying the Zone alarm security and have a proble since it blocks all my email comunications.

    Thanks !!!

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