Results 1 to 4 of 4

Thread: Email virus protection options missing.

  1. #1
    wstern Guest

    Default Email virus protection options missing.

    Hi,

    I have ZAISS 7.0.462. The ZA Help system clearly states:

    To enable or disable E-mail scanning:

    Select Anti-virus / Anti-spyware|Main, then click Advanced Options.
    The Advanced Options dialog appears.

    Under Virus Management, select E-mail Scanning.
    Select or clear the Enable E-mail Scanning check box, then click OK.

    But the problem is that Under Virus Management, I don't see E-mail Scanning listed.
    I only see: Scan Targets, On-Access Scanning, Automatic Treatment, Scan Options, Exceptions.

    I've tried doing a clean uninstall and reinstall of ZAISS 7.0.462, but I still don't see the
    elusive E-mail scanning option?

    I have Outlook 2003 installed on my Windows XP Pro SP2 system.
    I have 3 large .PST files. I have not yet configured Outlook to access my POP server.
    Could that be a possible reason I'm not seeing the elusive ZA E-mail scanning option?

    Any help or suggestions would be appreciated.

    Thank you

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    wstern Guest

    Default Re: Email virus protection options missing.

    Hi,

    Could someone please check and let me know if they see this option listed in ZAISS 7.0.462 under
    Anti-virus / Anti-spyware tab, Main tab, Advanced Options button:
    Under Virus Management, Do you see in the list the following entry: "E-mail Scanning" listed.

    I don't. I only see: Scan Targets, On-Access Scanning, Automatic Treatment, Scan Options, Exceptions.

    I'm just trying to figure out if my Windows XP Pro installation has a problem, or if everyone doesn't
    have this ZAISS 7 option.

    Thanks,

    Bill

  3. #3
    creampao Guest

    Default Re: Email virus protection options missing.

    I totally agree with "wstern", mine is ZoneAlarm Security Suite version:7.0.462.000, i'm also using Thunderbird v2.0.0.9, no problem with sending and receiving email; But i just wanted to know is zonealarm's email scanning is working, since there is no indication, and the option from "E-mail scanning" is obviously missing, quite helpless here. Can anyone help, at all?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Email virus protection options missing.

    Hi!
    e-mail scanning have been removed in the latest build due to bugs in one of the KAV drivers.
    But even if it was working it does not support Thunderbird only Outlook.

    Regardless the e-mail software you use, ZASS will always check all files "on access". So you are still perfectly safe.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •