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Thread: Can someone help me please

  1. #1
    nanci Guest

    Default Can someone help me please

    I suspected I had been hacked...My pages I was vieving would scroll up and down as if someone elses was controlling my mouse. I downloaded zonealarmpro and had 41 bad files..I was told to downlaod spybot and redcure. I have been looking in the zone alarm menu and it says I have 4 IP addresses a DHCP SERVER a DNS and another DNS both same Ip addresses and a NEW NEtwork entry type. Is this normal?

    Operating System:
    Software Version:
    Product Name:ZoneAlarm Pro

  2. #2
    watcher Guest

    Default Re: Can someone help me please

    Dear nanci:

    I need more details before I can help you:

    1)What kind of network connection do you have(dial-up, cable modem, or DSL modem)?

    2)Do you use a router?

    3)Which version of ZAPRO are you using?

    4)What program told you that you had 41 bad files?

    5)Who told you to download Spybot(assuming Spybot's Search and Destroy antispyware utility) and redcure?(looks like a P2P program).

    6)In the Zones tab of the Firewall panel, please list the entries found here.

    7)Do you have an antivirus program on your PC(yes, no)?

    8)Do you use any antispyware utilities(besides ZAPRO's)(yes, no)?

    WATCHER

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