I have a friend who I have confirmed that I allowed but yet still shows up in either the Junk or Phishing folder.
I have repeatingly clicked "Unjunk" which moves it over to my inbox. But a day or so later, the email is back in the junk or phishing folder. I have also repeatingly gone into the configuration and added/confirmed his email is in the allow list.
Can anyone explain why this persons emails STILl go to the junk folders vs. Inbox?
OS version is Win XP SP2
Outlook version is 2002
Zone alarm security suite version is 7.0.462.000
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite