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Thread: Outlook 2007, add-in disabled

  1. #1
    godspa Guest

    Default Outlook 2007, add-in disabled

    Hi

    I cannot get the ZoneAlarm tool bar to appear.

    Have seen other posts in these forums, and tried various options around "junk email filter, off-> on"

    Problem it seems, is that Outlook regards the plug-in "disabled application add-in".

    If in outlook 2007, i go to trust centre, add-ins, Go, "Sonic Wall - Anti Spam desktop" remove
    it gives impression its removed, buton opening outllok it reappears again

    If I run up Outlook on Vista under admin account (I normally run as std user), ZA toolbar can be made to come up.
    I'm thinking this might be a Vista "feature" ?

    Thanks in advance

    Operating System:Windows Vista Ultimate
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Outlook 2007, add-in disabled


    <BLOCKQUOTE><HR>godspa wrote:
    Hi

    I cannot get the ZoneAlarm tool bar to appear.

    Have seen other posts in these forums, and tried various options around "junk email filter, off-&gt; on"

    Problem it seems, is that Outlook regards the plug-in "disabled application add-in".

    If in outlook 2007, i go to trust centre, add-ins, Go, "Sonic Wall - Anti Spam desktop" remove
    it gives impression its removed, buton opening outllok it reappears again

    If I run up Outlook on Vista under admin account (I normally run as std user), ZA toolbar can be made to come up.
    I'm thinking this might be a Vista "feature" ?

    Thanks in advance

    Operating System:Windows Vista Ultimate
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE><H2 class=pHeading1 style="MARGIN-BOTTOM: 8pt; FONT-VARIANT: normal">Here is a Quote from the ZASS Email Protection Section Help File..</H2><H2 class=pHeading1 style="MARGIN-BOTTOM: 8pt; FONT-VARIANT: normal">Filtering junk e-mail </H2><A name=wp1031557 target=_blank></A><P class=pBody>The Junk E-mail Filter is available in ZoneAlarm Security Suite. <A name=wp1026922 target=_blank></A><P class=pBody>Use the junk e-mail filter to prevent unsolicited junk e-mail (commonly referred to as <EM class=cEmphasis>spam[/i]) from cluttering your Inbox. The Junk E-mail filter supports Microsoft Outlook and Outlook Express (both referred to in this document simply as "Outlook"). <A name=wp1026928 target=_blank></A><P class=pBody>During installation, ZoneAlarm security software adds the junk e-mail filter toolbar to your Outlook e-mail program's toolbar.<DIV align=left>[img]mk:@MSITStore:C:\Program%20Files\Zone%20Labs\ZoneA larm\Help\zaclients.chm::/images/ZASS_Toolbar_ZAOptions_01a.jpg[/img]<P class=pBody><A name=wp1026932 target=_blank></A><DIV class=pFigureTitle style="FONT-SIZE: 10pt; MARGIN: 6pt 0pt 24pt; TEXT-TRANSFORM: none; TEXT-INDENT: 0pt; FONT-STYLE: normal; TEXT-ALIGN: left; FONT-VARIANT: normal; TEXT-DECORATION: none">Figure 7-1: The junk e-mail filter toolbar<DIV align=left><TABLE id=wp1026941table1026933 borderColor=white cellSpacing=4 cellPadding=0 width=450 bgColor=white border=0><CAPTION></CAPTION><TBODY><TR vAlign=top align=left><TD bgColor=#ffffff><A name=wp1026935 target=_blank></A><DIV class=pNoteIcon style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; TEXT-TRANSFORM: none; COLOR: #000000; FONT-STYLE: normal; FONT-VARIANT: normal; TEXT-DECORATION: none"> [img]mk:@MSITStore:C:\Program%20Files\Zone%20Labs\ZoneA larm\Help\zaclients.chm::/images/noteicon2.gif[/img] </TD><TD bgColor=#f5f8da><A name=wp1026941 target=_blank></A><DIV class=pNotetext style="MARGIN-TOP: 7pt; MARGIN-BOTTOM: 7pt; TEXT-TRANSFORM: none; TEXT-ALIGN: left">If you have installed ZoneAlarm security software but the junk e-mail filter toolbar does not appear in your Outlook toolbar, right-click in your Outlook toolbar and choose ZoneAlarmOutlookAddin. </TD></TR></TBODY></TABLE><DIV class=pFigureTitle style="FONT-SIZE: 10pt; MARGIN: 6pt 0pt 24pt; TEXT-TRANSFORM: none; TEXT-INDENT: 0pt; FONT-STYLE: normal; TEXT-ALIGN: left; FONT-VARIANT: normal; TEXT-DECORATION: none"><A name=wp1027582 target=_blank></A><P class=pBody>The junk e-mail filter also adds three special folders to your Outlook folder list: ZoneAlarm Challenged Mail, ZoneAlarm Junk Mail, and ZoneAlarm Fraudulent Mail. When Zone Labs security software identifies an e-mail message as junk, fraudulent, or challenged, it puts the message in one of these folders. If you are using Outlook to access Hotmail, you must use the junk e-mail filter's spam blocking features and special folders instead of Hotmail's.
    ---------------------------------------
    My Vista Configuration:




    ZoneAlarm Security Suite version:7.1.254.000
    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-virus engine version:3
    Anti-virus signature DAT file version:947140311
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200803.3525
    AntiSpam version:5.0.0.8843
    -----------------------------------------------------------------
    Second Computer Vista Home Premium
    ZoneAlarm Pro version:7.1.248.000
    TrueVector version:7.1.248.000
    Driver version:7.1.248.000
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200803.3525
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    godspa Guest

    Default Re: Outlook 2007, add-in disabled

    Hi

    Your response is not addressing the question

    In Mircorosft Outlook 2007 -&gt; Tools -&gt; Trust Centre
    Under the heading &quot;Diasable Application add-ins&quot;
    The mlfoshim.dll appears

    if I then click GO -&gt; Select the addin (selecting the tick box), then when i go back in, it remains under disabled
    if I then click GO -&gt; Select the addin (selecting the tick box), &quot;Remove&quot; , it appears to remove, but when I exit outlook
    and go back into the above menu options it reappears under diasbled add-ins

    However - under a different user account (admin account on Vista), it is all working fine

    Please advise how i can get this working again


    I have also tried uninstalling and reinstalling ZoneAlarm multiple times?

    Thanks

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Outlook 2007, add-in disabled


    <BLOCKQUOTE><HR>godspa wrote:
    Hi

    Your response is not addressing the question

    In Mircorosft Outlook 2007 -&gt; Tools -&gt; Trust Centre
    Under the heading "Diasable Application add-ins"
    The mlfoshim.dll appears

    if I then click GO -&gt; Select the addin (selecting the tick box), then when i go back in, it remains under disabled
    if I then click GO -&gt; Select the addin (selecting the tick box), "Remove" , it appears to remove, but when I exit outlook
    and go back into the above menu options it reappears under diasbled add-ins

    However - under a different user account (admin account on Vista), it is all working fine

    Please advise how i can get this working again


    I have also tried uninstalling and reinstalling ZoneAlarm multiple times?

    Thanks
    <HR></BLOCKQUOTE>
    Thanks for your Feedback..On my Vista Computer, in Outlook 2007, I click on Tools -&gt; Manage Add-ons -&gt; Enable or Disable Add-ons If that does not work..You need to Contact ZoneAlarm Tech support directly for free as a ZASS User.. www.zoneakarm.com/tsformPlease keep use Posted on your progress..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    godspa Guest

    Default Re: Outlook 2007, add-in disabled

    Hi again - well I have no idea in outlook 2007 how you are seeing a menu option of &quot;Tools&quot; called manage Add-ins (outlook 2003 only I beleive). However I have discovered &quot;Help&quot; -&gt; &quot;Disabled items&quot;. Zonealalrm showed up there as disabled. Selected Reenabled, restarted outlook and its working. Go figure ...

    Thanks

  6. #6
    raideron Guest

    Default Re: Outlook 2007, add-in disabled

    I believe you can do the same from... Tools/Customize/toolbars in Outlook 2007
    Ron

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