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Thread: Can not open a link on an email in Outlook 2003

  1. #1
    nmacdonald Guest

    Default Can not open a link on an email in Outlook 2003

    Hi,

    In Outlook 03 when I am reading a email and click on a link in the email I am stopped with a message saying: This operation has been canceled due to restriction in effect on this computer. Please contact your system administrator . It is the same when I Ctrl click on a hyperlink on Word03
    I am the administrator on this pc and I can not sort this.
    What can I do to fix this?

    Zonealarm Internet Security Suite 7.0 is up to date, as is Windows XP Home and Office 2003 Pro

    Any help will be much apprenticed.

    Many Thanks

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    findley Guest

    Default Re: Can not open a link on an email in Outlook 2003


    <blockquote><hr>Nmacdonald wrote:
    Hi,

    In Outlook 03 when I am reading a email and click on a link in the email I am stopped with a message saying: This operation has been canceled due to restriction in effect on this computer. Please contact your system administrator . It is the same when I Ctrl click on a hyperlink on Word03
    I am the administrator on this pc and I can not sort this.
    What can I do to fix this?

    Zonealarm Internet Security Suite 7.0 is up to date, as is Windows XP Home and Office 2003 Pro

    Any help will be much apprenticed.

    Many Thanks

    Operating System:
    Windows XP Home Edition
    Software Version:
    7.0
    Product Name:
    ZoneAlarm Internet Security Suite

    <hr></blockquote>Nmacdonald,
    Under Program Control options do both programs have access to the internet checked?

    How To Enable This Program May Use Other Programs to Access the InternetNote: make sure the program you are going to change is closed then:
    Program Control tabClick on ProgramsClick on Program to be changed in this case -
    OutlookRight click on Outlook once its highlightedClick OptionsCheck This Program May Use Other Programs to Access the InternetClick ApplyClick ok
    Note: Repeat above process for Word

    Hope this helps,Findley

  3. #3
    nmacdonald Guest

    Default Re: Can not open a link on an email in Outlook 2003

    Thank you for getting back to me,

    When I went to try your suggestion, I tried one last time to open a link from Outlook and it worked.

    I don't know why this happened now, I did not need to change anything in ZoneAlarm in the end, and it has been working ever since
    Strange very strange.

    Thanks again for your help

    Message Edited by Nmacdonald on 06-24-2008 04:26 PM

  4. #4
    findley Guest

    Default Re: Can not open a link on an email in Outlook 2003

    Nmacdonald,
    You're welcome
    Glad it's working for you
    Findley

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