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Thread: Outlook Express - can't send mail

  1. #1
    macben Guest

    Default Outlook Express - can't send mail

    I did the latest update lastnifht after being away for a few days.
    Today I cleaned up my email messages and went to send replies.No emails are sent unless I close ZA.
    Therefore it is a problem since the new update.
    I deleted Outlook Express from the program listing and re-bootedand there was no change.
    i also did I reset of ZA.
    Also no change.Any help much appreciated.
    Thanks.
    Very frustrating.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Outlook Express - can't send mail


    <BLOCKQUOTE><HR>macben wrote:
    I did the latest update lastnifht after being away for a few days. Today I cleaned up my email messages and went to send replies.No emails are sent unless I close ZA. Therefore it is a problem since the new update. I deleted Outlook Express from the program listing and re-bootedand there was no change. i also did I reset of ZA. Also no change.Any help much appreciated.Thanks. Very frustrating.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Pro

    <HR></BLOCKQUOTE> to the Zone Alarm User Forum..1.) If you have Internet access with ZAIPro 7.0.473, , be warned that the New Windows XP Update Released last Tuesday will Cut all Internet connectivity..Here is the Link to the Public ZoneAlarm Notice with a Link to the Fix ZAP 7.0.483.000 ZoneAlarm User Forum
    2.) if you do have internet Access, but just don't have Email Access.. it is Possible that OutlookExpress has lost it's permission to Access the internet in ZAPProgram control Program tab..NOTE: Make sure all of the following Programs have Trusted and Internet access (2 Green Check Marks):a.) All Microsoft and Windows Programs have Green Check marks for Trusted and Internet Access..b.) Generic Host Process for win32 Services (svchost.exe) also allow Trusted Server Rights (no Internet Server Rights)c.) IE Crash Detectiond.) Internet Explorer or FireFoxe.) Malicious Software Removal Toolf.) True Vector Service (If it is listed)g.) Zone Alarm Clienth.) Zone Alarm Updating Clienti.) Your Email Client needs Trusted, Internet accessand Send Mail all need Green check Marks..
    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:7.0.483.000

    TrueVector version:7.0.483.000
    Driver version:7.0.483.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:955033816
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200807.4235
    AntiSpam version:5.0.6.8903

    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
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  3. #3
    macben Guest

    Default Re: Outlook Express - can't send mail

    Thanks very much. I will try what you have recommended.

  4. #4
    beagleboy Guest

    Default Re: Outlook Express - can't send mail

    Ditto.
    Still can't send e-mail.
    Will Microsoft/Zone Alarm be able to fix this at their end, or are we on our own?
    Very frustrated and losing business!
    Suggestions?
    Thanks.

  5. #5
    beagleboy Guest

    Default Re: Outlook Express - can't send mail

    Thank you for your suggestion, but I still cannot send e-mail.
    Each time I try, I receive the message "Some errors occurred while processing the requested tasks.Please review the list of errors below for more details.&quot;No errors are listed, however.
    Under &quot;tasks&quot; the status reads &quot;warning.&quot;
    Any suggestions to restore Outlook Express would be very much appreciated.



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