On two different computers, both running Windows XP, ZoneAlarm Security Suite crashes OE 6 when using the "Reply" function.
Reading mail and sending new mail works OK, but "Reply" fails in several different ways.
Usually OE just exits uncerimoniously to the desktop (!).
Sometimes a Microsoft error window appears, then the user is returned to the desktop.
Sometimes the failure occurs during composing the reply.
Sometimes it occurs as soon as you click on "Reply".
Sometimes (rarely), the Reply function crashes as soon as you are done with the reply.
Restarting OE shows a message in the Outbox and then it gets sent.
Microsoft doesn't know anything about this, and claims it has to be a ZoneAlarm problem.
This isn't surprising.
The good news is, if you disable all of the email protection features in ZoneAlarm Security Suite, OE 6 works fine.
I have read a couple of similar posts by other users.
What's going on?
I don't even see this as a recognized bug by ZoneAlarm.
How many complaints are necessary for a bug to be identified?
Is there going to be a fix for this sometime?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite