I serve on an advisory committee with numerous other people.
Recently, when one of the co-chairs sends out an email with an attachment, I receive the email but there is no sign of the attachment and no notification that it has been removed or quarantined - it just isn't there.
I know that other members of the committee are not having this same problem because they reply about information that was included in the documents he sent (these are standard word and excel documents).
I emailed him and asked him to forward the information to my husband's computer (who is on the same network as my computer, we both have McAfee virus protection, but he does not have Zone Alarm) to see if there was any problem with our server; my husband received the email with the documents attached and was then able to forward the whole thing to my computer and at that point I received the email and the attachments intact.
Does anyone know why this is happening, where on my computer I might find the attachments, and how I can stop this from occurring?
This is highly annoying!
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Pro