I use Outllook Express with several identities (five). OE crashes when I switch identities for the second time .. the first identity switch is always OK.
It does not matter in what order the switching is i.e. identity 1 to 3 or 2 to 4 it always allows the first switch then crashes on the second.
This does not happen when ZoneAlarm is not installed .. it also does not happen when using zaSuiteSetup_80_059_000_en.
The problem stated with zaSuiteSetup_80_298_000_en and I have just checked again with zaSuiteSetup_80_298_035_en and it still persists.
I have also tried a new install of zaSuiteSetup_80_298_035_en after a complete removal of Zonealarm and remnants as described in you support forum. Still OE crashes on switching identities for the second time.
I have had to reinstall the older version zaSuiteSetup_80_059_000_en again, where it works fine allowing the switching without any problem.
I am using Windows XP Home Edition - Service pack 3
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite