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Thread: Error Number: 0x800CCC19 on Vista

  1. #1
    susandun Guest

    Default Error Number: 0x800CCC19 on Vista

    Hi,I bought and downloaded ZA Extreme last weekend.
    As of Monday I have been having problems with my email.
    I get Error Number: 0x800CCC19 and Error Number: 0x800CCC15.
    I can receive emails but not send them.
    I've googled a million times but I'm not getting a straight answer.
    I read it's probably my anti-virus which is ZA.
    I've turned off all email checks with ZA but I'm still having the same problem.
    Is it a ZA problem or Windows Vista email problem?Thanks for any suggestions!Sue

    Operating System:Windows Vista 64 bit
    Product Name:ZoneAlarm Extreme Security

  2. #2
    naivemelody Guest

    Default Re: Error Number: 0x800CCC19 on Vista

    First important question -
    Have you properly un-installed any previous firewall and/or anti-virus?? = this needs to be done - click here > http://forums.zonelabs.org/zonelabs/...message.id=154
    . Most new pc/laptops come with pre-installed (trial)
    security software, which should be properly un-installed prior to installing any ZoneAlarm firewall product.
    Use any special "Removal Tool" if available.[ SuperTip: if you have used any free trial/ pre-installed
    security software &gt; please be sure to cancel your account.]<hr>Click here &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645
    <hr>Please list any 'other' brand
    anti-spyware/ anti-malware software?<hr>Here is Microsoft's 'troubleshooter' for your error codes - click here &gt; http://support.microsoft.com/kb/813514
    &lt; work on this.

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