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Thread: HELP!!!

  1. #1
    ronzo Guest

    Default HELP!!!

    I've got a bug that removes my virus protection software when I restart my PC! It removed Symantek, then McAfee (which warns me that there a bug, but can't seem to find it.) I downloaded Stinger, but it can find it either. Can someone PLEASE tell me what it is, where it might be hiding and how I can get rid of it. Thanks, Ron

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    Join Date
    Oct 2005
    Location
    New York
    Posts
    429

    Default Re: HELP!!!

    Ronzo, please try running an online scan from www.ewido.net to hopefully get rid of this malware for you.

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,467

    Default Re: HELP!!!

    Welcome to the Forum...

    Ewido is a good program and will probably find and Remove he Malware that's causing your problem..

    But just in case, here is another option to try after Ewido..

    http://www.pctools.com/spyware-doctor/

    PCTOOL's also provides a FREE ONLINE Mailware Scanner..

    I have a Next door Neighbor who has two teenage Kigs that are constantly downloading
    GAMES and Music files off the Internet, and Infecting the Computer with Dozens of trojan, Adware, worms and Virus

    the second primary cause of Infection is Opening EMAIL with Attachments.. or Opening the attachments..

    3rd cause is Surfing the Internet and Clicking on POP-UP windows that offer FREE stuff etc..

    ---------------------------------------
    My Configuration:
    Operating System: Windows XP SP2 Home Edition
    Product Name: ZoneAlarm Pro
    Software Version: 6.5.722.000
    TrueVector version:6.5.722.000
    Driver version:6.5.722.000
    ZA Anti-spyware engine version:5.0.36.0
    ZA Anti-spyware signature DAT file version:01.200608.330

    Kaspersky Anti_Virus 6.0.0.303
    Sunbelt CounterSpy Anti-Spyware 1.5.82
    Webroot Spy Sweeper Anti-Spyware 5.0.7.1608

    --------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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