Having been a Symantec NAV user for many years, I recently decided to moveto ZA SS - Was this a mistake???
After ZA SS did its usual AV scan a few days ago it the scan results indicated that I had Win32.Bugbear.B and Win32.Bugbear.B:corrupt buried
in my Temporary Internest Files directory AND that NO Treatment was available for this virus.
I obtained the Symantec FixBugb tool and ran the scan. It did nor find the virus on my system. This morning, I ran the ZA AV scan and it reported the virus again.
Now I am in a quandry as FixBugb.exe does not report the occurance of the virus, but ZA SS does. I am actually quite alarmed that ZA SS is not able to take corrective action. What is worse of course is that the path to the location of the virus as reported by the ZA SS AV scan is buried deep withing the bowels of the Temporary Internet Files folder and is not accessable via Win Explorer.
Can anyone shed some light on this issue please? Any recommendations will be most appreciated.WinXP Pro SP2ZoneAlarm Security Suite version:6.5.737.000
Anti-virus Vet engine version:11.9.1.000
Anti-virus signature DAT file version:11.9.10079.000
Anti-spyware engine version:18.104.22.168
Anti-spyware signature DAT file version:01.200611.565
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite