after uninstalling and freshly installing ZoneAlarm Internet Security Suite (ZASS) 6.5 from zaSuiteSetup_65_737_000_de.exe (27.944KB) updating and scannig works fine just once but subsequent scans never end, they always show "Spyware ... Elemente geprueft: 99%".
There is not even a way to stop ZASS scanning, it asks if it really should finish but continues scanning (18 hours ...). Screenshots are available.
There is also a contradiction: it says Anti-Spyware finished, but 99% is not really finished:
Aktuelle Daten: Win32.Rootkit.Vanquish
Anti-Virus - In Bearbeitung
Dateien geprueft: 539.529
Infizierungen gefunden: 0
Anti-Spyware - Abgeschlossen (=finished!)
Elemente geprueft: 99% (though finished!)
Spyware gefunden: 0
I sent ZA a report on weekend, and after sending there was no way to end ZASS except by rebooting.
I am not even sure if my email arrived at ZA or has been catched by the Rootkit.
I know that Rootkit malware is able to hide itself.
- Could my ZASS itself be infected?
- Would ZASS detect this Rootkit?
- How can I check against Rootkits? Most important ...
- How can I prevent against Rootkits after next fresh Windows installation?
Google did not find any hit on "Win32.Rootkit.Vanquish" (infected itself? ... starting to drive crazy? ...)
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite