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Thread: 4 viruses found. How do I get rid of them when it says error in the treatment area.

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  1. #1
    mrsholmes Guest

    Default 4 viruses found. How do I get rid of them when it says error in the treatment area.

    I am unable to treat viruses found on my computer. I am getting the word error in the treatment area, I have tried all of the options given and still I am unable to get rid of this problem. PLEASE HELP!!!!!!

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Antivirus
    Software Version:6.5

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: 4 viruses found. How do I get rid of them when it says error in the treatment area.

    Hi!have you tried to scan in SAFE MODE? Also please remember (before scanning in SAFE MODE) to disable system restoreHow to disable system restore: http://support.microsoft.com/kb/310405Cheers,Fax

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