I think it is important for all to understand that false positives are inevitable - thus the reason many experts are opposed to any type of auto-processing by spyware and other malware scanners - in spite of anti-malware maker's advertising "fluff" that auto-delete is safe.
The problem here, IMO, is that ZoneAlarm's anti-spyware did not alert on a new or modified file, but rather an old
file that has been a part of the Microsoft XP operating systems for several years. Yes, they corrected the problem very quickly the first time around. But now, once again, barely a week later, it hits on the same file! That is not right - and is indicative of non-existent or inadequate quality assurance.
Add to this Check Point's blockage of ZoneAlarm Free downloads, instead forcing users to download and install
the full 38.8Mb Security Suite, including the installation of Mail Frontier spam blocker without the Free user's knowledge or consent, ZoneAlarm, although still a good firewall, is losing credibility with its massive user base - just as McAfee, AOL, and Norton/Symantec have done before with their bloatware.
I think this is a sad day for the consumer, and I feel that CP has abused the entire shareware concept.