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Thread: HELP!

  1. #1
    khoiey Guest

    Default HELP!

    Zone Alarm can't remove or delete the following:

    Does anyone know how to remove this file?
    I may have to reformat my hd if there is no other alternative.
    Thanks in advance!

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2

    Default Re: HELP!

    Hi ,
    Try this, turn off system restore, start your computer in safe mode run a full scan from there. Once you have cleaned the malware go back and enable restore once again.

  3. #3
    khoiey Guest

    Default Re: HELP!

    That's the first thing I did but no luck

  4. #4
    pairofhearts Guest

    Default Re: HELP!

    Wouldn't hurt to check into CastleCops or Malware Removal University and post a Highjackthis log...

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