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Thread: ZA Internet Security let in msnmsgr virus?

  1. #1
    begginer Guest

    Default ZA Internet Security let in msnmsgr virus?

    I bought ZA IS only a couple of weeks ago and already my PC has been infected. Not a good start.

    My son was using Windows Live Messenger and suddenly got a message from a 'friend' suggesting he look at a picture on a web site. Needless to say rather than check with his friend that it was genuine, he opened the link. I wasn't here so don't know exactly what happened but basically he got to the link in the message at which point the computer started misbehaving. After a few reboots, the computer is at least working, however, when I start Windows Live Messenger I get a message "msnmsgr.exe Unknown Publisher". I haven't allowed the machine to go past that point yet.

    I've had a quick look on the web and it would seem this has happened before to others with some sort of virus sending similar messages to all the msn buddies of the infected machine. His friends machine was presumably infected.

    I've run a virus scan which found a couple of unrelated spyware issues but nothing to do with the msnmsgr.exe. I suspect it is infected and need to fix it. Any suggestions?

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
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    Default Re: ZA Internet Security let in msnmsgr virus?

    Hi!first of all, please check thatyou havethe latest version of ZASS. It should be ZASS 7.0.337.000 (see under the ZA Overview Tab --> Product info Tab)You can download the latest version here: http://www.zonelabs.com/zasuitedownload/ (with a valid license you can install the new version free of charge)I found this article on the net that could help you: http://answers.yahoo.com/question/in...4231537AALUQx0Meanwhile you could check you system with this: http://www.pandasoftware.com/products/ActiveScan.htmEwido on line scan: http://www.ewido.net/en/onlinescan/Superantispyware: http://www.superantispyware.com/down...NTISPYWAREFREEBoclean Anti-malware: http://www.majorgeeks.com/download.php?det=5616FaxP.S. It is also useful to let ZA scan MSN messenger attachments by adding this string in the MSN messenger (under Tools --> options -->filetransfer --> scan files for viruses using)"C:\Program Files\Zone Labs\ZoneAlarm\multiscan.exe"

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  3. #3
    begginer Guest

    Default Re: ZA Internet Security let in msnmsgr virus?

    Thanks for the advice.

    ZASS is 7.0.337.000

    I also had found the article you referred to but have not implemented the fix instructions until I had sought other opinions. I will probably do as suggested unless other easier advice forthcoming.

    Panda found a few spyware files, mostly .txt files in cookie directories, which I have deleted using cmd as the directories weren't visible in windows explorer.

    Will get round to the rest later.

    Regards,

  4. #4
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    Default Re: ZA Internet Security let in msnmsgr virus?

    <BLOCKQUOTE>
    <BLOCKQUOTE><HR>begginer wrote:
    Thanks for the advice.

    Panda found a few spyware files, mostly .txt files in cookie directories, which I have deleted using cmd as the directories weren't visible in windows explorer.

    <HR></BLOCKQUOTE>Ok, these txt are harmless... just cookies.Please post back if you need further assistance....Fax
    </BLOCKQUOTE>

    Click here for ZA Support
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  5. #5
    wstern Guest

    Default Re: ZA Internet Security let in msnmsgr virus?

    Hi Fax,

    In your post, you mention:

    P.S. It is also useful to let ZA scan MSN messenger attachments by adding this string in the MSN messenger (under Tools --&gt; options --&gt;file transfer --&gt; scan files for viruses using) &quot;C:\Program Files\Zone Labs\ZoneAlarm\multiscan.exe&quot;

    At home, I am running Windows XP Professional SP2 and ZAISS7. My Microsoft Windows Messenger is version: 4.7.

    Inside Microsoft Windows Messenger: Under Tools, Options, Preferences tab, at bottom under
    File Transfer, it only gives this option: &quot;Files received from others will be put in this folder&quot;

    I don't see the option to &quot;scan files for viruses using&quot; a program.
    Are you referring to the Microsoft Windows Messenger? If so, what version?

    Thanks,

    Bill

  6. #6
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    Default Re: ZA Internet Security let in msnmsgr virus?

    Hi!I am referring to MSN messenger... its free and replaces the windows messenger.http://get.live.com/messenger/overviewCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    wstern Guest

    Default Re: ZA Internet Security let in msnmsgr virus?

    Hi Fax,

    Thank you again. I also found a new messenger version on Microsoft's website (which Microsoft calls &quot;Live Messenger&quot.
    This might be the new name for their messenger product and may replace MSN messenger 7.5.

    Bill

  8. #8
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    Default Re: ZA Internet Security let in msnmsgr virus?

    Hi!Indeed, thats the one... they call it "Live" (version 8)Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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