I was on the computer this morning and clicked on an MSN article
link. My computer froze and a message about something failing to initialize properly may have popped up; I can't recall. When it unfroze, I noticed that ZA Internet Security Suite was no longer running. I started ZA again and everything appeared to work fine. The only other difference in my computer habits was that this morning I updated Prevx at the program's request. It asked me to restart my computer when I was finished updating it, but I didn't have time because I had to finish email before work.
I came home this afternoon and now my mouse cursor will move but right clicking and left clicking do nothing on any part of the desktop. ZA did not show up as running, even though it should be running all the time. I restarted my computer a couple times, and once it let me click on ZA, but I received a message that said: "insufficient system resources to complete requested service". One of the other times I restarted my computer, I received a message that said: "ctfmon.exe failed to initialize properly (0xc0000142)." I can't even attempt to figure out what's wrong because using the mouse cursor does nothing, whether I click on Start, the internet, anything. I tried Control-Alt-Delete and that too "failed to initialize properly".
My computer was working fine before this, and I run ZA at all times, as well as do regular virus scans, so I have no idea what to do now. I am currently posting this from a friend's computer. Thanks for any assistance y'all can provide. I'm at my wits' end here. (As if finals week alone isn't bad enough...)
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite