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  1. #1
    thez Guest


    Anyone seen this one yet?

    It hangs AntiVirus scan on v6 ISS...

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    Join Date
    Nov 2004

    Default Re:

    Hi!I can't find concrete info on this specific name, is this the exactname that CA AV is detecting ( ? Where exactly is the worm located?Have you tried to scan in SAFE MODE?Did you disabled System Restore?Would be good, once you have cleaned the worm to upgrade to latest ZASS 7 version.New antivirus engine by Kaspersky is much better than CA AVFax

    Message Edited by fax on 05-11-2007 02:44 AM

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  3. #3
    oddjob Guest

    Default Re:

    As fax says this isn't common but its description indicates it may not be a disaster.

    If you have no luck fixing it then do this ...

    Download a self-extracting copy of HijackThis from here .

    Save it to your Desktop.

    Double-click on the file hijackthis_sfx.exe file and it will self-extract into its own folder

    C:\Program Files\HijackThis

    Go to this folder and run the hijackthis.exe file.

    From the menu click on "Do a system scan and save a logfile".

    Copy and paste the HJT logfile to this thread. More specific removal instructions will follow.

    Message Edited by oddjob on 05-14-200710:44 AM

    Message Edited by oddjob on 05-14-200710:45 AM

    Message Edited by oddjob on 05-14-200710:46 AM

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