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Thread: Help Please?

  1. #1
    j_j_s Guest

    Default Help Please?

    Trojan-Downloader.Win32.Zlob.btj how to get rid of this?I can run a scan but I can not delete it, it keeps coming back,
    help please?Thanks, JS

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: Help Please?

    Hi!1. Disable System Restore;2. Reboot in SAFE MODE3. Open ZA manually and run a full ZA AV/AS scan4. Reboot in Normal Mode5. Enable System restoreHow to start in SAFE MODE: http://www.microsoft.com/resources/d..._failsafe.mspxHow to enable/disable System Restore: http://support.microsoft.com/kb/310405If the above fails download, update and run Superantispyware. Here:http://www.superantispyware.com/down...NTISPYWAREFREEIf you still have problems run an online scan with ewido:http://www.ewido.net/en/onlinescan/Fax

    Message Edited by fax on 05-19-2007 02:32 PM

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  3. #3
    oddjob Guest

    Default Re: Help Please?

    You mention Zlob as part of the malware name.

    If fax's advice doesn't fix the problem you may find this Zlob removal procedure helps ...

    http://www.bleepingcomputer.com/forums/topic17258.html


    OJ

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