ZA scan picks up the "Email-Worm.Win32.Brontok.a" virus which it tells me it will delete upon reboot. Which it does not.
When I press 'learn more'in the scan box it takes me to the ZA website and gives me an extensive description of the virus but no possible removal suggestions.
What I am paying for here?
I appreciate that ZA may not be able to block everything and that some of these viruses may slip through due to human error but when this happens I expect better support. Even if ZA can't remove it I need to know how to remove it manually. And I am annoyed at the thought of having to pay for other spyware/anti virus programs JUST to remove this one virus.
Meantime without the ability to remove the virus my machine is simply turned off while I wait for ZA to respond...
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite