My computer is infected with Trojan-clicker.win32.agent.mk at path: C:\windows\system32\nekgnek.dll.
This is the information provided by ZA's scanning status with the message "delete on reboot" but when tried, the message "error" then "failed" appears. In addition, the "update" feature and the "scan" feature appear disabled on the ZA screen.
I'm running Zone Alarm Security Suite purchased in June and my operating system is Windows XP Pro.
Has anyone had success at removing this trojan? Does anyone know of any other virus software that can remove it?
Thanks for any and all advice.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite