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Thread: How do I get rid of a rogue antispyware called Win Antispyware?

  1. #1
    panowest Guest

    Default How do I get rid of a rogue antispyware called Win Antispyware?

    It suddenly appeared one day as my home page in IE 7. A warning about needing to install Win Antispyware and Anti Spyware Shield and has installed a toolbar called Security toolbar 7.1 with the url as http://asecureforum.com/ZA has quarantined "Win32.Trojan.Downloader.agent.bkd" and "Win32.Trojan.Zlob.CBN" under spyware and "not-virus:Hoax.HTML.Secureinvites.a" under viruses each time I open up the internet browser. I have ran a full scan from ZA and nothing comes up. I get random pop-ups also warnign me to install the software too.I would show you the screen shot if I could load it here.What do I do to get rid of this.


    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: How do I get rid of a rogue antispyware called Win Antispyware?

    Hi!
    NOTE: the steps below works only if you are on the latest version of ZA (7.0.470.000).
    Try to perform a full Antivirus/Antispyware scan but in SAFE MODE.

    1. Disable system restore;
    2. Reboot in SAFE MODE WITH NETWORKING
    3. Manual run ZASS (ZA firewall will be OFF but Antivirus/Antispyware will be functional)
    3. Run a full ZA AV/AS scan
    4. Reboot in Normal Mode
    5. Ensable System restore

    How to start in SAFE MODE WITH NETWORKING:
    http://www.microsoft.com/resources/d..._failsafe.mspx

    How to disable windows SYSTEM RESTORE:
    http://support.microsoft.com/kb/310405

    If the above fails you may want to try Ewido online scan at:
    http://www.ewido.net/en/onlinescan/

    and also download, update and scan with superantispyware FREE:
    http://www.superantispyware.com/download.html

    if ALL the above fails please post your Hijackthis log here:
    http://www.castlecops.com/f67-Hijack...ans_Oh_My.html
    Please read mandatory steps before posting:
    http://www.castlecops.com/t102301-Hi...e_Posting.html

    Fax

    Click here for ZA Support
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    Closed Sundays and Holidays

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