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Thread: system alert:malware threats

  1. #1
    fireflower Guest

    Default system alert:malware threats

    Hi, got a problem:
    Somehow something malicious crept into my computer. It seems to be connected to INternet Explorer, although I NEVER use it, only firefox.
    I get pop ups of ads telling me that my computer is infected with malware or/and Trojan viruses or spyware and I should download their removal software. Obviously, I ignore that, but cannot get rid of those pop ups. As soon as I connect to the net, they come and also "warnings " from Internet Explorer. These warning include porn pics and just pop up without warning as well!
    I keep scanning but spyware does not detect anything, virus scans bring up viruses, namely these Trojans which are quarantined and I delete them straight away.

    Why does ZoneAlarm not detect more and gets rid of this pop up which seems to be a virus. I have deleted already 6 of those Trojans but the pop up ad is still there and the scans seem to detect more viruses or is it always the same one???

    Any suggestions?? Please?

    THANKS!

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    riceorony Guest

    Default Re: system alert:malware threats

    Hello!

    You most likely have the trojan that is associated with those popups (I forgot the name exactly), but it will flag you as having a false infection in order to purchase the useless software that does nothing. Tons of people are affected by it.

    Try doing secondary scans to see if the files are lurking at other locations

    www.trendmicro.com (click on Online Services, and do the 6.5 House Call scan)
    www.b i t defender.com (the link is in all one word, and do the online scan as it will automatically remove anything bad it detects)
    www.pandasecurity.com (active scan 2.0, do the online scan at the bottom and it'll do wonders at the end)

    Lastly, maybe you could download some on-demand scanners (make sure to turn the active protection on these programs off once you install, as it may conflict with the active protection by ZAISS)

    www.superantispyware.com (download the free personal version, I know it has a cheesey name, but it is great)
    http://free.grisoft.com/doc/5390/us/frt/0?prd=asf (avg antispyware 7.5 is free also, and is top 10 in terms of antispyware detection)

    Try all 3 online scans and 2 antispyware programs first. If they don't work, then let me know.

  3. #3

    Default Re: system alert:malware threats

    You've been infected by an infection that we call Smitfraud, or Zlob.This is a pretty nasty piece of spyware, I'll try to guide you into removing it.Download SmitfraudFix (by S!Ri) to your Desktop.
    http://siri.urz.free.fr/Fix/SmitfraudFix.zip
    Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press Enter
    This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

    IMPORTANT: Do NOT run any other options until you are asked to do so!

  4. #4
    naivemelody Guest

    Default Re: system alert:malware threats

    If your PC is already infested with spyware and adware, resist the temptation to succumb to impulse buys of anti-spyware products that you see on the Net, esp. those included in the "rogue/suspect" list on this page or advertised on Google. Instead, you can get help online from a corps of savvy volunteers who specialize in busting spyware.

    To get help with a spyware infestation:<div align="center">1. Clean your PC as best you can


    <p align="center">Download and run one (or some) of these free anti-spyware scanners and remove whatever spyware and adware it finds.
    <div align="center">


    AVG Anti-Spyware<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">


    </a>Windows Defender<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">



    </a><a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">






    </a>SUPERAntiSpyware<div align="center">Click here for more options &gt; http://forums.zonelabs.org/zonelabs/...d=48378#M48378<p align="center">You should also scan and clean your computer with whatever anti-virus program you happen to have installed on your computer. If you don't have an anti-virus program, you can scan your computer with one of these online anti-virus scanners:<div align="center"><a target="_blank" href="http://www.**bleep**.com/scan/license.php">Bit* De*Fend*er
    ScanOnline
    </a><a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">


    </a>Microsoft Malicious Software Removal Tool<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">



    </a>ewido online scanCommand on Demand<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">



    </a>Panda ActiveScan<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">


    </a>Trend Micro Anti-Spyware for the WebeTrust AntiVirus Web Scanner<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">




    </a>Trend Micro HouseCall<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">(ActiveX)
    </a>McAfee FreeScan<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">



    </a>Trend Micro HouseCall<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">(Java)
    </a><p align="center">... or download and run one of these free standalone virusremoval tools:<div align="center">A*v*a*s*t! Virus Cleaner<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">

    </a>Microsoft Malicious Software Removal Tool<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">


    </a>Dr.Web CureIt!<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">




    </a>AVG vcleaner<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">



    </a>Panda PQRemove<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">


    </a>McAfee AVERT StingerSophos SAV32CLI<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">
    </a><div align="center">


    2.
    <p align="center">Visit a spyware removal forum &lt;&lt;&lt;<div align="center">


    <p align="center">Once you've cleaned your PC as best you can, visit one of the following spyware removal forums:<div align="center">SpywareInfo<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">
    </a>Spybot S&amp;D<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">


    </a>Aumha<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">



    </a>SpywareBeware<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">


    </a>Bleeping Computer<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">



    </a>Spyware Warrior<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">
    </a>CastleCops<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">


    </a>Tech Support Guy<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">


    </a>Cexx.org<p align="center">TomCoyote<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">
    </a><div align="center"><hr><div align="center">Follow the instructions for posting a HijackThis! log<div align="center">Most of the above forums will request that you post a HijackThis! log. HijackThis! (HJT) is a free program that will scan key system settings on your PC and generate a plain text log that you can copy and paste into a post. The volunteers at the above forums will examine that HJT log and recommend a course of action to fix your PC. HijackThis! can be downloaded from HERE<a target="_blank" href="http://www.bleepingcomputer.com/forums/forum22.html">.
    </a><p align="center">Each forum has its own set of instructions and procedures for requesting help and posting a HJT log, so abide by the requirements of the forum you're visiting. Also, do not attempt to use HJT on your own to fix problems. Let one of the expert volunteers examine your HJT log and advise you on what to fix.<div align="center"><hr><div align="center">The FIRST thing to do is DISABLE System Restore.
    &lt;&lt;:0
    If enabled, this allows malware to hide in the computer and re-install itself. To disable it, RIGHT-click on &quot;My Computer.&quot; Select &quot;Properties&quot; then under the 'System Restore' tab, check 'Turn off system restore' IF not already checked.<hr><div align="center">[ If you're PC is squeaky clean, re-enable system restore because it IS good to have but we needed to shut it off to wipe out the malware.
    Just RIGHT-click on &quot;My Computer.&quot; Select &quot;Properties&quot; then under the 'System Restore' tab, UN-check &quot;Turn off system restore.&quot; ]<hr>
    The next most helpful things that would help you are to use ONLINE scanners from websites to remove any malware on your PC.<div align="center">
    <div align="center">FYI: ALL these scans require you to agree to a EULA and install an activex control which is needed to perform the scan, so agree to them all.)<div align="center">
    <div align="center">http://www.kaspersky.com/virusscanner<div align="center">
    http://www.emsisoft.com/en/software/ax/ (A-squared scanner)<div align="center">
    <div align="center">http://www.ewido.net/en/onlinescan/ (ewido)<div align="center">
    <div align="center">http://www.ca.com/us/securityadvisor/pes... (Spyware scan)<div align="center">
    <div align="center">http://www.ca.com/us/securityadvisor/vir... (Virus scan)<div align="center">
    <div align="center">http://www.pandasecurity.com/homeusers/s... (Panda Antivirus)<div align="center">
    <div align="center">http://www.housecall.trendmicro.com/ (TrendMicro)<div align="center">
    <div align="center">http://www.eset.com/onlinescan/ (Nod32)<div align="center">
    <div align="center">http://support.f-secure.com/enu/home/ols... (F-secure)<div align="center"><hr>You want to try this service where they will scan
    with more than a dozen
    different anti-virus/malware scanners on your file. See/ click here &gt;
    http://www.virustotal.com/sobre.html

    - VirusTotal<hr><div align="center">See/ click here &gt; http://forums.zonelabs.org/zonelabs/...d=48378#M48378<div align="center">You may want to consider getting something like Webroot SpySweeper - it will cost and offers better protection than most of the &quot;free&quot; anti-spyware that has been discussed. It is important to get &quot;only the plain anti-spyware version - not the one integrated with anti-virus, nor get the free firewall - of course.&quot;<div align="center"><hr>NaiveMelody 4-23-08 - (Don't Fear) The Reaper - Blue Oyster Cult

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