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Thread: How can i remove viruses like Win32 backdoor or Win32 trojan bouth spywere

  1. #1
    raresnatic Guest

    Default How can i remove viruses like Win32 backdoor or Win32 trojan bouth spywere

    i don't know exactly how i got them but when i scan with zone alarm and skip scan because he doesn't find them, and ia scan with spywere, in the middle of scaning, he is finding them like, Win 32 trojan, win 32 backdoor(waht is this) ... etc. but at the and of scaning with spywere he doesn't show that he found the spyweres what can i do to resolv de problem they are many please help me

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,283

    Default Re: How can i remove viruses like Win32 backdoor or Win32 trojan bouth spywere

    Hi!
    NOTE: the steps below works only if you are on the latest versions of ZA (7.0.470.000 or later).
    Try to perform a full Antivirus/Antispyware scan but in SAFE MODE WITH NETWORKING.

    1. Disable system restore;
    2. Reboot in SAFE MODE WITH NETWORKING
    3. Manual run ZASS (ZA firewall will be OFF but Antivirus/Antispyware will be functional)
    3. Run a full ZA AV/AS scan
    4. Reboot in Normal Mode
    5. Ensable System restore

    How to start in SAFE MODE WITH NETWORKING:
    http://www.microsoft.com/resources/d..._failsafe.mspx

    How to disable windows SYSTEM RESTORE:
    http://support.microsoft.com/kb/310405

    If the above fails you may want to try Ewido online scan at:
    http://www.ewido.net/en/onlinescan/

    and also download, update and scan with superantispyware FREE:
    http://www.superantispyware.com/download.html

    if ALL the above fails please post your Hijackthis log here:
    http://www.castlecops.com/f67-Hijack...ans_Oh_My.html
    Please read mandatory steps before posting:
    http://www.castlecops.com/t102301-Hi...e_Posting.html

    Fax


    Message Edited by fax on 04-26-2008 01:50 PM

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