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Thread: Blue Screen Advisory

  1. #1
    greenacres Guest

    Default Blue Screen Advisory



    I keep receiving the message below about every week
    after rebooting my laptop due to an "unexpected shut down".

    I run the
    Window Defender twice a week and verify if Windows has update automatically.

    Also scan for Virus
    and Spyware at least twice a week and
    perform the regular maintenance (defrag and deleting
    files).

    Any ideas on why this is ocurring?











    Problem signature:


    Problem Event Name:






















    BlueScreen


    OS Version:








































    6.0.6001.2.1.0.768.3


    Locale ID:











































    1033




    Additional information about the problem:


    BCCode:













































    9f


    BCP1:


















































    00000003


    BCP2:


















































    855CD030


    BCP3:


















































    855EE030


    BCP4:


















































    B7938428


    OS Version:








































    6_0_6001


    Service Pack:





































    1_0


    Product:













































    768_1




    Files that help describe the problem:


    C:\Windows\Minidump\Mini053108-01.dmp


    C:\Users\LandscapeProductions\AppData\Local\Temp\W ER-25432218-0.sysdata.xml




    Operating System:Windows Vista Home Basic
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Blue Screen Advisory

    Contact the ZA Technical Support (it is free by email).

    https://www.zonelabs.com/store/conte...ch_support.jsp

    Also report the BSOD here:

    http://www.nohold.net/noHoldCust542/...bsodcrash.html

    Best regards.
    Oldsod.
    Best regards.
    oldsod

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