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Thread: Can not disinfect or delete or rename Trojan.Win32.Pakes.den

  1. #1
    giangnho Guest

    Default Can not disinfect or delete or rename Trojan.Win32.Pakes.den

    ZoneAlarm spotted this one in C:\WINDOWS\system32...(It only say so in the scan result window, I don't know exactly where the file is) and can not do anything with it (the Ignore Once option also didn't work), so I have to move it into exceptions list. Can anyone have any solution ?

    Thanks a lot.

    Operating System:
    Windows XP Pro
    Software Version:
    7.0
    Product Name:
    ZoneAlarm Internet Security Suite

    Message Edited by giangnho on 06-25-2008 12:57 AM

  2. #2
    findley Guest

    Default Re: Can not disinfect or delete or rename Trojan.Win32.Pakes.den

    giangnho,

    Have you scanned in safe mode? If not, I recommend you do so.
    Do you have automatic treatment set to try to Repair and quarantine if that fails?
    What are the files and registry keys involved - these will be part of your scan information.
    The file or files involved can be uploaded to http://www.virustotal.com/ Virustotal is a free service to analyze suspicious files - you will get a fast answer from 30+ antivirus engines as to whether or not the files or files you upload are false positives.

    Findley

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